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Body and structurePart report

2018 Chrysler Pacifica Body and structure Problems

Complaints
19about this part
Share
2%of 889 total for the year
Median mileage
15,390miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 19 complaints about the body and structure of the 2018 Chrysler Pacifica, 2% of the 889 complaints for this model year. Where a mileage was given, the median is 15,390 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When we shut the sliding door electronicly. It opens back up on its own. It beeps and then opens again. Sometimes we shut the door go in a store and the door is open cause it just opens on its own.”

NHTSA complaint #11406557, filed 2021-04, 44,000 miles

“While driving, my son, who was seated in the passenger side of the third row, noticed that his cupholder area was extremely hot. I pulled over and confirmed. We drove on and I told him to check. It stayed very hot for the duration of the drive. At the first visit the dealer said that they added insulation between the interior panels and the coolant lines in the area, though as an engineer I understood that said insulation would do nothing if it were squeezed tightly between the panel and the pipe. …”

NHTSA complaint #11390639, filed 2021-01, 55,000 miles

“An object fell between the midde seat and the electronic sliding door so when the door was electronically opened the object was caught causing the door to reverse and try to close however I was leaning throughthe door at that point and the door closed on my chest triggering the door to try and re-open. When the door started to repon I hit the object again immediately closing without enough time for me to get my body out. The door re-closed squishing me and stopped. …”

NHTSA complaint #11182662, filed 2019-02, 13,000 miles

“We have a 2018 Pacifica, and the window on the driver-side sliding door all of sudden shattered while we were driving on freeway. We have a dashboard camera that records while we are driving. We could not see any objects flying towards the car or the sound of any object hitting the window when we checked the recording. But we can hear the recording of the glass fracturing sound of the window without any impact sound. I am puzzled about this glass window shattering, and why these windows are not shatterproof (like a safety film)! …”

NHTSA complaint #11299047, filed 2020-01, 19,000 miles

“Came to full stop at a light on a 2 lane highway. There was no one in front of me and one care behind. Almost immediately after stopping for the light, the engine stopped, the transmission indicator light flashed the light under d and the gauge cluster flashed multiple lights. I can only remember seeing fwc or fcw flashing but there were other lights. Auto start/stop was not disabled so I was initially not surprised by the engine stopping at a light. To restart, I had to place transmission back in p , hold the brake and push the ignition. …”

NHTSA complaint #11300311, filed 2020-01, 17,780 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202527%
202424%
202311%
202231%
202182%
202032%
2019103%
2018192%
2017624%
20081414%
2007206%
200619827%
200541333%
200432336%

Other parts of the 2018 Chrysler Pacifica

Engine
378 complaints
Electrical system
290 complaints
Steering
185 complaints
Transmission and drivetrain
157 complaints
Other or unknown
114 complaints
Fuel system
48 complaints
Electronic stability control
37 complaints
Vehicle speed control
35 complaints
Brakes
31 complaints
Suspension
20 complaints
Forward collision avoidance
15 complaints
Seats
10 complaints

← All problems reported for the 2018 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology