2018 Chrysler Pacifica Body and structure Problems
- Complaints
- 19about this part
- Share
- 2%of 889 total for the year
- Median mileage
- 15,390miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 19 complaints about the body and structure of the 2018 Chrysler Pacifica, 2% of the 889 complaints for this model year. Where a mileage was given, the median is 15,390 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When we shut the sliding door electronicly. It opens back up on its own. It beeps and then opens again. Sometimes we shut the door go in a store and the door is open cause it just opens on its own.”
NHTSA complaint #11406557, filed 2021-04, 44,000 miles“While driving, my son, who was seated in the passenger side of the third row, noticed that his cupholder area was extremely hot. I pulled over and confirmed. We drove on and I told him to check. It stayed very hot for the duration of the drive. At the first visit the dealer said that they added insulation between the interior panels and the coolant lines in the area, though as an engineer I understood that said insulation would do nothing if it were squeezed tightly between the panel and the pipe. …”
NHTSA complaint #11390639, filed 2021-01, 55,000 miles“An object fell between the midde seat and the electronic sliding door so when the door was electronically opened the object was caught causing the door to reverse and try to close however I was leaning throughthe door at that point and the door closed on my chest triggering the door to try and re-open. When the door started to repon I hit the object again immediately closing without enough time for me to get my body out. The door re-closed squishing me and stopped. …”
NHTSA complaint #11182662, filed 2019-02, 13,000 miles“We have a 2018 Pacifica, and the window on the driver-side sliding door all of sudden shattered while we were driving on freeway. We have a dashboard camera that records while we are driving. We could not see any objects flying towards the car or the sound of any object hitting the window when we checked the recording. But we can hear the recording of the glass fracturing sound of the window without any impact sound. I am puzzled about this glass window shattering, and why these windows are not shatterproof (like a safety film)! …”
NHTSA complaint #11299047, filed 2020-01, 19,000 miles“Came to full stop at a light on a 2 lane highway. There was no one in front of me and one care behind. Almost immediately after stopping for the light, the engine stopped, the transmission indicator light flashed the light under d and the gauge cluster flashed multiple lights. I can only remember seeing fwc or fcw flashing but there were other lights. Auto start/stop was not disabled so I was initially not surprised by the engine stopping at a light. To restart, I had to place transmission back in p , hold the brake and push the ignition. …”
NHTSA complaint #11300311, filed 2020-01, 17,780 milesRelated service bulletins
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035068Jul 7, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034385Jun 26, 2026Backup Camera Poor Image Quality Inspection
- 11034388Jun 25, 2026Calibration Requirements For The Power Sliding Door Module (PSDM).
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 7% |
| 2024 | 2 | 4% |
| 2023 | 1 | 1% |
| 2022 | 3 | 1% |
| 2021 | 8 | 2% |
| 2020 | 3 | 2% |
| 2019 | 10 | 3% |
| 2018 | 19 | 2% |
| 2017 | 62 | 4% |
| 2008 | 14 | 14% |
| 2007 | 20 | 6% |
| 2006 | 198 | 27% |
| 2005 | 413 | 33% |
| 2004 | 323 | 36% |
Other parts of the 2018 Chrysler Pacifica
378 complaintsElectrical system
290 complaintsSteering
185 complaintsTransmission and drivetrain
157 complaintsOther or unknown
114 complaintsFuel system
48 complaintsElectronic stability control
37 complaintsVehicle speed control
35 complaintsBrakes
31 complaintsSuspension
20 complaintsForward collision avoidance
15 complaintsSeats
10 complaints
← All problems reported for the 2018 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology