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SteeringPart report

2019 Chrysler Pacifica Steering Problems

Complaints
43about this part
Share
14%of 316 total for the year
Median mileage
26,926miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 43 complaints about the steering of the 2019 Chrysler Pacifica, 14% of the 316 complaints for this model year. Where a mileage was given, the median is 26,926 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While my wife was sitting in the car with the car running in park the car began to go in reverse and it started to accelerate and brakes didnt work and car crashed into a fence and shed. Multiple witnesses confirmed her account as she had window down and was screaming with her hands in the air. Once car came to a stop it was confirmed that car was in park. Very scary.”

NHTSA complaint #11205386, filed 2019-05, 1,851 miles

“Power steering failure October 11, 2024. Car battery malfunction. Thankfully I was in the slow lane and was able to drift to the shoulder of the highway. My safety of my entire family was put at risk. This includes me, my wife and 2 kids. The problem was confirmed by a dealership and I was able to replace the battery. The problem has not been reproduced, and no there were no warning lamps.”

NHTSA complaint #11709647, filed 2026-01

“The steering wheel locks up partially when you turn the wheel making it super dangerous when driving. It’s done it for as long as I have had the vehicle. There was never any warning messages prior to the problem. I have not had it inspected by anyone. Unknown if it’s been reproduced by dealer.”

NHTSA complaint #11733639, filed 2026-04

“The steering is tight/sticking when I back out of my driveway or drive slowly around turns. It does seem stiff on highway speeds as well. Also my auto stop start check light is on about 2 months after replacing both batteries and I did have the recall somewhat associated with this completed”

NHTSA complaint #11738219, filed 2026-05

“Power steering is sticking. This requires me to use additional force and thereby resulting in over correction. This has caused unintentional swerving into the adjacent lane nearly hitting other vehicles. Seems to be intermittent, but this has happened on numerous occasions. I see there is a currently an investigation into this matter and want you to be aware this is happening on 2019 vehicles as well.”

NHTSA complaint #11685853, filed 2025-09

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202424%
2023117%
2022126%
2021175%
20203219%
20194314%
201818521%
201728919%
20081010%
20074012%
2006365%
2005544%
2004506%

Other parts of the 2019 Chrysler Pacifica

Electrical system
98 complaints
Engine
84 complaints
Transmission and drivetrain
74 complaints
Brakes
58 complaints
Other or unknown
51 complaints
Forward collision avoidance
10 complaints
Fuel system
10 complaints
Body and structure
10 complaints
Vehicle speed control
10 complaints
Back-over prevention (rear camera)
9 complaints
Suspension
5 complaints
Lane departure
4 complaints

← All problems reported for the 2019 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology