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Visibility (wipers, defrost, mirrors)Part report

2020 Chrysler Pacifica Visibility (wipers, defrost, mirrors) Problems

Complaints
5about this part
Share
3%of 173 total for the year
Median mileage
85,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the visibility of the 2020 Chrysler Pacifica, 3% of the 173 complaints for this model year. Where a mileage was given, the median is 85,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My wife recently noticed that the garage door opener intermittently stopped working and then unfortunately she was driving in the rain and figured out the windshield wipers do not function anytime the garage door opener stops working. Fortunately no accidents, but safety hazard indeed. Taking to dealer tomorrow. I have a video but cannot get it to upload”

NHTSA complaint #11439231, filed 2021-11

“The windshield fogs up when it is raining. I will drive for about 30 minutes before it fogs up. Usually the cabin air is blowing through the vents and when the windshield begins to fog I turn on the defroster. It will only work if the heat is turned way up, and the blower is set at the highest setting. When I stop at a traffic light the defroster sounds like it is still blowing but the windows fog up until I cannot see out. I have used my hand to clear a spot in front of my face and I have had to pull over to the side of the road and wait for the windshield to clear. …”

NHTSA complaint #11601265, filed 2024-07

“Back up camera works intermittently and freezes or shows incorrect image. Wife almost backed into another car/family because the camera froze showing a clear driveway when there actually was a car there. We have an appoint with the dealership next week to investigate. Has not been inspected by police or insurance. No warning lights or messages came.”

NHTSA complaint #11736162, filed 2026-05

“The contact owns a 2020 Chrysler Pacifica. The contact stated that while the vehicle was parked and attempting to reverse, the rear-view camera image display screen was not working as intended, increasing the risk of crashing into an object behind the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.”

NHTSA complaint #11596467, filed 2024-06, 85,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202221%
202162%
202053%
201941%
201861%
201781%
200833%
200731%
200651%
2005151%
2004313%

Other parts of the 2020 Chrysler Pacifica

Electrical system
66 complaints
Engine
53 complaints
Transmission and drivetrain
39 complaints
Steering
32 complaints
Other or unknown
19 complaints
Fuel system
10 complaints
Seats
6 complaints
Brakes
5 complaints
Forward collision avoidance
5 complaints
Vehicle speed control
5 complaints
Air bags
4 complaints
Suspension
4 complaints

← All problems reported for the 2020 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology