2017 Chrysler Pacifica Suspension Problems
- Complaints
- 25about this part
- Share
- 2%of 1,542 total for the year
- Median mileage
- 36,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 25 complaints about the suspension of the 2017 Chrysler Pacifica, 2% of the 1,542 complaints for this model year. Where a mileage was given, the median is 36,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When driving an turning makes clanking noise under car, car get stuck in cars an then jerks when changes, been telling Chrysler dealer where I get my repairs an tune ups I'm told it all part of the electrical system been telling them this since I got the car new 2017”
NHTSA complaint #11277776, filed 2019-11, 34,000 miles“While driving at any speed , on any surface, the sensation of sway and bobbing is excessive and of concern. The dealer reports that it is normal. Our 2005 model was totally free of all sway and bobbing thus very comfortable for all passengers. (the dealer reports the scraping in the front was normal. It was later discovered that the splash shield up front was about to fall off.) there are service records I can fax.”
NHTSA complaint #11154295, filed 2018-11, 8,532 miles“We have a 2017 Pacifica and noticed a clunking in the front of the car we are about 4,000 miles over the 36,000 warranty and they are telling us that the driver side strut needs to be replaced and Chrysler is not willing to budge and fix this problem. I accepted this decision and went to purchase the part from a part shop and no one can get a replacement strut for a 2017 Pacifica. I feel this should be covered and is not something that should have gone bad this soon.”
NHTSA complaint #11190630, filed 2019-03, 39,000 miles“Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car.at times when I step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists.”
NHTSA complaint #11205000, filed 2019-05, 45,000 miles“Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car. This is a repeated issue with this van. At times when I step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists”
NHTSA complaint #11204995, filed 2019-05, 45,000 milesRelated service bulletins
- 11030267Mar 19, 2026Creaking/Groaning Noise Coming from The Front End
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 9% |
| 2023 | 2 | 1% |
| 2022 | 1 | 0% |
| 2021 | 2 | 1% |
| 2020 | 4 | 2% |
| 2019 | 5 | 2% |
| 2018 | 20 | 2% |
| 2017 | 25 | 2% |
| 2008 | 9 | 9% |
| 2007 | 21 | 6% |
| 2006 | 86 | 12% |
| 2005 | 187 | 15% |
| 2004 | 125 | 14% |
Other parts of the 2017 Chrysler Pacifica
525 complaintsTransmission and drivetrain
473 complaintsElectrical system
395 complaintsSteering
289 complaintsOther or unknown
219 complaintsVehicle speed control
89 complaintsBrakes
87 complaintsFuel system
74 complaintsBody and structure
62 complaintsElectronic stability control
27 complaintsForward collision avoidance
16 complaintsEngine cooling
14 complaints
← All problems reported for the 2017 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology