2020 Dodge Durango Steering Problems
- Complaints
- 3about this part
- Share
- 5%of 56 total for the year
- Median mileage
- 24,085miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the steering of the 2020 Dodge Durango, 5% of the 56 complaints for this model year. Where a mileage was given, the median is 24,085 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving a brand new (170 miles) vehicle at 35 MPH on a busy city street the electric power steering suddenly stopped working. A message power steering unavailable popped up and the car was very difficult to steer. I had the car towed to the dealer who said it may have been caused by a glitch in the computer. This is a very dangerous situation because without the electric boost it's very hard to steer the car. If this had happened in a turn or with a driver that wasn't strong there would likely be an accident. …”
NHTSA complaint #11361267, filed 2020-09, 170 miles“The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the power steering rack pinion needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V154000 (STEERING). The failure mileage was 48,000.”
NHTSA complaint #11631876, filed 2024-12, 48,000 miles“Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision”
NHTSA complaint #11685097, filed 2025-09Related service bulletins
- 10243196Aug 31, 2023Steering Column Power Tilt Inoperative
- 10229816Dec 16, 2022UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 7% |
| 2022 | 1 | 2% |
| 2021 | 4 | 2% |
| 2020 | 3 | 5% |
| 2019 | 6 | 4% |
| 2018 | 3 | 1% |
| 2017 | 11 | 5% |
| 2016 | 3 | 2% |
| 2015 | 3 | 1% |
| 2014 | 12 | 2% |
| 2013 | 24 | 4% |
| 2012 | 42 | 7% |
| 2011 | 27 | 3% |
| 2009 | 1 | 8% |
| 2008 | 8 | 8% |
| 2007 | 10 | 5% |
| 2006 | 23 | 3% |
| 2005 | 70 | 4% |
| 2004 | 31 | 3% |
| 2003 | 20 | 6% |
| 2002 | 28 | 7% |
| 2001 | 48 | 7% |
| 2000 | 83 | 8% |
| 1999 | 170 | 9% |
| 1998 | 90 | 9% |
Other parts of the 2020 Dodge Durango
23 complaintsElectrical system
9 complaintsEngine
7 complaintsOther or unknown
6 complaintsBody and structure
4 complaintsAir bags
3 complaintsBrakes
3 complaintsTransmission and drivetrain
3 complaintsVehicle speed control
3 complaintsFuel system
2 complaintsSeat belts
2 complaintsSeats
2 complaints
← All problems reported for the 2020 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology