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Body and structurePart report

2020 Dodge Durango Body and structure Problems

Complaints
4about this part
Share
7%of 56 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the body and structure of the 2020 Dodge Durango, 7% of the 56 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“There is a very sharp side on the back rear taillight that connects with the lift gate. This razor sharp edge has cut myself, husband, and almost my son. The only thing that saved him from getting cut was the sleeve on his shirt. I have reported this issue to Chrysler. An investigation is in process. The man came out to take pictures he also agreed this was a safety issue. Both my husband and I have been left with permanent scars.”

NHTSA complaint #11424824, filed 2021-07

“Rear lift gate opens while driving and will not latch or stay closed. This has happened three times. The second time $10,000 in I-pads for work fell out on the road. Taken to dealership and repaired twice and now it has been sitting at dealership for 3 weeks for the third repair. The last time it happened my grandson had to sit in the cargo area to hold it down due to snow while daughter drove across town to dealership. This is an ongoing issue and many complaints about this online.”

NHTSA complaint #11494566, filed 2022-11

“The rear tail lights have a sharp edge that is beak shaped and if you brush up against it on accident it slices into your skin or clothes. I was loading groceries and my arm skimmed over it and sliced a whole piece of skin off. I have researched the incident to see if others have had the same experience looking for a recall or solution after it happened to me and my husband multiple times most recently myself a big cut and I see forums with other people sharing same story.”

NHTSA complaint #11431314, filed 2021-09

“Water intrusion into racetrack tail light. This has apparently been an issue for ten years on this style of light on Durangos with no recall or fix offered. There are hundreds of YouTube videos on how to drain water by removing a bolt, applying silicone caulk or other random fixes. Now my rear tail light is so dim it's nearly undetectable and the dealership wants to charge $1600 to fix it. But I read that even though dealers replace the lights, the problem persists because the problem with design is not fixed. No warning lights to tell me my light was out. …”

NHTSA complaint #11520838, filed 2023-05

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202313%
202247%
2021157%
202047%
201921%
201852%
2017105%
201664%
2015214%
2014263%
201391%
201220%
201191%
200844%
200742%
2006172%
2005211%
2004353%
200362%
200282%
200161%
200040%
1999171%
1998101%

Other parts of the 2020 Dodge Durango

Exterior lighting
23 complaints
Electrical system
9 complaints
Engine
7 complaints
Other or unknown
6 complaints
Air bags
3 complaints
Brakes
3 complaints
Steering
3 complaints
Transmission and drivetrain
3 complaints
Vehicle speed control
3 complaints
Fuel system
2 complaints
Seat belts
2 complaints
Seats
2 complaints

← All problems reported for the 2020 Dodge Durango

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology