2020 Dodge Durango Body and structure Problems
- Complaints
- 4about this part
- Share
- 7%of 56 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2020 Dodge Durango, 7% of the 56 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There is a very sharp side on the back rear taillight that connects with the lift gate. This razor sharp edge has cut myself, husband, and almost my son. The only thing that saved him from getting cut was the sleeve on his shirt. I have reported this issue to Chrysler. An investigation is in process. The man came out to take pictures he also agreed this was a safety issue. Both my husband and I have been left with permanent scars.”
NHTSA complaint #11424824, filed 2021-07“Rear lift gate opens while driving and will not latch or stay closed. This has happened three times. The second time $10,000 in I-pads for work fell out on the road. Taken to dealership and repaired twice and now it has been sitting at dealership for 3 weeks for the third repair. The last time it happened my grandson had to sit in the cargo area to hold it down due to snow while daughter drove across town to dealership. This is an ongoing issue and many complaints about this online.”
NHTSA complaint #11494566, filed 2022-11“The rear tail lights have a sharp edge that is beak shaped and if you brush up against it on accident it slices into your skin or clothes. I was loading groceries and my arm skimmed over it and sliced a whole piece of skin off. I have researched the incident to see if others have had the same experience looking for a recall or solution after it happened to me and my husband multiple times most recently myself a big cut and I see forums with other people sharing same story.”
NHTSA complaint #11431314, filed 2021-09“Water intrusion into racetrack tail light. This has apparently been an issue for ten years on this style of light on Durangos with no recall or fix offered. There are hundreds of YouTube videos on how to drain water by removing a bolt, applying silicone caulk or other random fixes. Now my rear tail light is so dim it's nearly undetectable and the dealership wants to charge $1600 to fix it. But I read that even though dealers replace the lights, the problem persists because the problem with design is not fixed. No warning lights to tell me my light was out. …”
NHTSA complaint #11520838, filed 2023-05Related service bulletins
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034385Jun 26, 2026Backup Camera Poor Image Quality Inspection
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11031241Apr 1, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11026565Dec 3, 2025Isolator - engine mount
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 3% |
| 2022 | 4 | 7% |
| 2021 | 15 | 7% |
| 2020 | 4 | 7% |
| 2019 | 2 | 1% |
| 2018 | 5 | 2% |
| 2017 | 10 | 5% |
| 2016 | 6 | 4% |
| 2015 | 21 | 4% |
| 2014 | 26 | 3% |
| 2013 | 9 | 1% |
| 2012 | 2 | 0% |
| 2011 | 9 | 1% |
| 2008 | 4 | 4% |
| 2007 | 4 | 2% |
| 2006 | 17 | 2% |
| 2005 | 21 | 1% |
| 2004 | 35 | 3% |
| 2003 | 6 | 2% |
| 2002 | 8 | 2% |
| 2001 | 6 | 1% |
| 2000 | 4 | 0% |
| 1999 | 17 | 1% |
| 1998 | 10 | 1% |
Other parts of the 2020 Dodge Durango
23 complaintsElectrical system
9 complaintsEngine
7 complaintsOther or unknown
6 complaintsAir bags
3 complaintsBrakes
3 complaintsSteering
3 complaintsTransmission and drivetrain
3 complaintsVehicle speed control
3 complaintsFuel system
2 complaintsSeat belts
2 complaintsSeats
2 complaints
← All problems reported for the 2020 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology