2019 Dodge Durango Steering Problems

“On my way to labor & delivery, my steering wheel locked up, a light and message came on that said, power steering unavailable . I could not turn left or right and since I was already turning left when it locked up and went straight, I nearly hit all the cars parked on the side of the street. When I left the hospital, the light was off. A week later, the light came back on and stayed on. …”

“After dropping off my oldest daughter at preschool, I drove for roughly 2.5 miles and parked the car, I suffered a total loss of power steering. The truck has a completely electric steering system. This occurred 10/31/2019. On this date I took the vehicle to the local dealership for diag. They called 11/1/2019 and stated that it needed a new steering rack. It is now 11/19/2019 and the part is still on back order. Chrysler keeps pushing the date back. I still do not have the vehicle back and not definitive date of return. …”

“While visiting mississippi from indiana, in july, I kept getting a power steering unavailable need service . I called and was going to take it to a shop there but the message went away the next day. We made it back home to indiana and I immediately made an appointment and dropped my vehicle off. They called the next day and said the message never came up for them, so they reset the system to prevent it from happening. They said the part is very expensive so if the issue isn't going on while they have the vehicle then they can't just replace it. Fast forward to today. …”

“While driving 70 mph on the highway, the car gave a light that stated, power steering unavailable and in fact, I had no power steering. I had to really muscle the car to get it to turn at all. If this had happened while I was turning a corner, it could have been the cause of an accident. Obviously driving a car with no power steering is dangerous in and of itself, not to mention it happening out of the blue while driving at highway speeds. There was no prior warning to the light coming on. This is a car with just over 40k miles on it and is a used Dodge certified car. …”

“Goodyear examined my Durango on October 4th 2023. Examination results reported a flawed electromechanical steering gearbox. Price to repair including parts, upwards of 4,000 dollars. I have a prepaid warranty covering repairs and parts. Parts availability from the Chrysler corporation are the issue. The dealership Orange Park Chrysler Jeep Dodge was informed AND examined the vehicle themselves. They related to me the part isn't available . I returned to the Goodyear dealership. Their response is the same. Neither factory nor aftermarket steering gearbox are available for purchase. …”