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Other or unknownPart report

2021 Dodge Durango Other or unknown Problems

Complaints
24about this part
Share
12%of 205 total for the year
Median mileage
1,140miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 24 complaints about the other or unknown of the 2021 Dodge Durango, 12% of the 205 complaints for this model year. Where a mileage was given, the median is 1,140 miles. 2 of these say a crash was involved and 2 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Your vehicle's air bag warning light recently indicated the air bag system may not be working properly. The air bags in your vehicle might not inflate in a collision, or they could inflate without a collision if you do not get the required service. Have your vehicle checked at your dealership. The sos emergency alert opens up on the screen and states it couldn't connect please have vehicle serviced at dealer. Its distracting and can cause you to have an accident”

NHTSA complaint #11413898, filed 2021-04, 1,280 miles

“The stereo system/head end emits a very loud noice randomly while the vehicle is in motion. The sound is so loud that the immediate instinct is to grab for the volume controls distracting the driver from the road. None of the volume buttons on the steering wheel or dash have any effect. The sound only goes away when the uconnect system crashes and reboot automatically. The problem has happened several times. It is unclear whether the sequence is initiated with the forward collision sensor. …”

NHTSA complaint #11405364, filed 2021-03, 1,000 miles

“Vehicle was parked/backed in on a right slope. Crunk the vehicle and it instantly started rolling and we couldn’t get it to stop. My safety and others safety was at risk because the vehicle could’ve hit anyone walking in the parking lot, incoming vehicle or easily hit the building where people live. The state highway patrol did come out and have a look at the vehicle. There were not any warning lights on at all.”

NHTSA complaint #11637252, filed 2025-01

“On my '21 Durango, the backup camera has been so horribly bright at night that I have come to putting my hand or a towel over the screen so that I can look at my side mirrors when backing up. I have visited the dealer and their resolution was to lower the brightness setting which had no effect on the backup camera. This is a huge safety issue backing up at night whether it's in a parking lot or driveway.”

NHTSA complaint #11438669, filed 2021-10

“On several occasions the informatic system makes a loud boom and the screen starts pixelating and shuts down, then randomly restarts. I have been to the dealer several times and once the replaced the system and it is still happening almost causing me to have a collision.”

NHTSA complaint #11493515, filed 2022-11

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2026429%
2024321%
202313%
2022610%
20212412%
2020611%
20192014%
20183214%
20172110%
20162616%
2015479%
2014689%
2013548%
2012376%
2011506%
200844%
200742%
2006132%
2005463%
2004252%
200382%
2002123%
2001132%
2000172%
1999342%
1998212%

Other parts of the 2021 Dodge Durango

Exterior lighting
92 complaints
Electrical system
41 complaints
Engine
22 complaints
Body and structure
15 complaints
Air bags
11 complaints
Fuel system
11 complaints
Transmission and drivetrain
10 complaints
Back-over prevention (rear camera)
9 complaints
Brakes
8 complaints
Forward collision avoidance
6 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Engine cooling
4 complaints

← All problems reported for the 2021 Dodge Durango

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology