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EquipmentPart report

2009 Dodge Journey Equipment Problems

Complaints
14about this part
Share
1%of 1,433 total for the year
Median mileage
25,600miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the equipment of the 2009 Dodge Journey, 1% of the 1,433 complaints for this model year. Where a mileage was given, the median is 25,600 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Heater went out in the winter. Went to dealer and told me it was the heater core. Due to this I could not get the heater core replaced at the time because the part is on back order by 125. So this seems to be a problem with more than 1 vehicle so need to check into this more but I believe that it should be a recall part.”

NHTSA complaint #10764010, filed 2015-09, 85,000 miles

“I purchased a 2009 Dodge Journey, in may of 2009. By march 22, 2010, the brakes were completely gone. The pads were metal to metal and the rotors were completely shot. The vehicle had 22,200 miles on it. I have a 3 year and 36,000 mile warranty which don jackson is trying not to honor.”

NHTSA complaint #10321471, filed 2010-03, 22,586 miles

“The brake system is horribly undersized for the vehicle. Pads and rotors have to be replaced at every 13,000 to 15,000 miles? Car has only 30,000 miles and I am having to replace the entire brake system again! Also the car now has problems starting with the fob key. Sometimes it will start, sometimes it won't. Really disappointed with the vehicle and really do not feel safe in it. I am currently trying to trade it in or sell it due to the poor reliability.”

NHTSA complaint #10331838, filed 2010-05, 13,500 miles

“I bought my 2009 Dodge Journey sxt v6 brand new 12 miles on it and we love the car, and after numerous electrical issues such as power to radio, AC, lights ( not working while driving) and after many returns to Dodge dealer for repairs, so far that problem fixed. My doors fill up with water every time it rains, dealership says that's normal, I've never heard water slouching round inside a door before, which I believe lead to the power windows failing. Dealership fixed electrical window issue but get water in doors. …”

NHTSA complaint #10348015, filed 2010-08, 21,000 miles

“My wife and I were about an hour from home when the brakes on our 2009 Dodge Journey started squealing very, very loud. I pulled over as soon as possible, got under the car to check. I could not see anything specific and let the car sit idle for about 30 minutes. As soon as I started to drive again, at less than 5mph, the brakes started squealing again, just as loud. I drove to a nearby firestone facility, described the problem and the put it on the rack to check the brakes. The Journey had 29,400 miles on it.......and the brakes were completely, totally worn out!! …”

NHTSA complaint #10392504, filed 2011-03, 29,400 miles

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
201610%
201420%
201210%
201132%
201061%
2009141%

Other parts of the 2009 Dodge Journey

Electrical system
767 complaintsBrakes
318 complaintsAir bags
269 complaintsEngine
149 complaintsTransmission and drivetrain
104 complaintsOther or unknown
87 complaintsSteering
72 complaintsTires
52 complaintsVehicle speed control
34 complaintsVisibility (wipers, defrost, mirrors)
32 complaintsWheels
31 complaintsElectronic stability control
23 complaints

← All problems reported for the 2009 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology