2013 Ford C-MAX Hybrid Fuel system Problems
- Complaints
- 6about this part
- Share
- 5%of 120 total for the year
- Median mileage
- 39,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the fuel system of the 2013 Ford C-MAX Hybrid, 5% of the 120 complaints for this model year. Where a mileage was given, the median is 39,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“At first the cmac would not start followed by all the electricity in the goes dead (horny lights radio now have everything). I was then driving at about 45 MPH the car slowed down by itself while I was pressing the gas to about 5 MPH and I could not go above that. The slowdown was immediate like the car downshifted in the lower gear. The dealer says they do not know what caused it but they saw the 12volt battery add a bad cell and so they believing that that's what could've caused all the problems.I contacted Ford and they said to let the dealer handle it. …”
NHTSA complaint #10807256, filed 2015-11, 65,000 miles“Cpm takes over vehicle operation and eliminates use of accelerator. Vehicle self accelerates to maximum of 35 MPH. Electric brakes become very sensitive, becoming jerky and stop its movement very fast. The vehicle has repeatedly went into this mode at 800 miles, 1800 miles, 2200 miles, 2300 miles and approximately 2350 miles. For motor company and local Ford dealership have not been able to remedy the problem after 4 attempts to do so. Unable to get sufficient information from fmc to determine if its a fleet wide problem or a single vehicle problem. …”
NHTSA complaint #10495191, filed 2013-01, 800 miles“2013 Ford c-max. Consumer writes in regards to vehicle not getting advertised mpg and seeks reimbursement . The consumer stated the window stated the vehicle would get 47/47 mpg. The consumer stated he is getting 32.4 mpg.”
NHTSA complaint #10500322, filed 2013-02“On or about12/21/2013c-max failed to start, late on rainy night on federal reservation. Hybrid battery failed. Sheehy marlowe heights recharged hybrid battery changed software returned car. With mileage reduction to 38 mpg car was defined as a mixture between 2013 and 2014 part build. On 31 may 2014 car again failed to start. Hybrid battery failed. Serviced by sheehy Ford springfield returned 2 days later with mileage reduction to 38 mpg. Requested Ford engineering review of two failures. No report from Ford as of this date.”
NHTSA complaint #10598279, filed 2014-06Related service bulletins
- 10052806Aug 22, 2013Ford: on some hybrid vehicles, the fuel economy labels will be changed, to match better the fuel economy performance by epa tests (45mpg city/40mpg highway/43mpg combined fuel…
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2013 | 6 | 5% |
Other parts of the 2013 Ford C-MAX Hybrid
49 complaintsEngine
17 complaintsSteering
15 complaintsTransmission and drivetrain
15 complaintsBody and structure
13 complaintsLatches, locks and linkages
11 complaintsOther or unknown
8 complaintsBrakes
7 complaintsAir bags
6 complaintsElectronic stability control
4 complaintsExterior lighting
4 complaintsSeat belts
4 complaints
← All problems reported for the 2013 Ford C-MAX Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology