2013 Ford C-MAX Hybrid Other or unknown Problems
- Complaints
- 8about this part
- Share
- 7%of 120 total for the year
- Median mileage
- 8,728miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the other or unknown of the 2013 Ford C-MAX Hybrid, 7% of the 120 complaints for this model year. Where a mileage was given, the median is 8,728 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Two months ago the sync would not respond. I was unable to make or receive calls, change the volume nor turn off the radio. I took it to the dealership. They said there is something wrong with the vehicle. Two days later I drove my vehicle to work, parked it and went inside. After my shift my vehicle would not respond to the fob. I removed the manual key and attempted to start the vehicle. The engine would not turn over. I took it to the dealership. They did a 120 point inspection. They said nothing was wrong with the vehicle and did a master reset. …”
NHTSA complaint #11100662, filed 2018-06, 53,748 miles“I have had my 2013 Ford cmax (hybrid) in a Ford authorized shop at least six times ( twice overnight) for the same issue: the intelligent access feature on the driver's side front door intermittently malfunctions. Frequently it will either not lock or not unlock in the manner described in the owner's manual. After two or three visits to the shop, two remedies were tried. I should mention to you that the service technician at lithia Ford in fresno told me on my second visit that a service advisory had been issued for this problem. …”
NHTSA complaint #10854647, filed 2016-04, 17,994 miles“Third time, electrical components were acting wonky (radio, no controls worked, no shut off, not turning off when door opened, after car turned off, phone part of sync didn't work), then, not sure when, but, after parking in driveway, and not driving for a day or two, car was dead, no response to fob, wouldn't start. Each time, dealership has told me they've fixed it, but, it happens again. Very irritating, to never know for sure, if I'll have a working vehicle. I have also experienced having the windows roll down, all at once, car was off, I'd pressed fob to lock doors. …”
NHTSA complaint #11046643, filed 2017-11, 5,000 miles“On repeated occasions since the car was 2 months old it has gone dead after sitting for 8-16 hours. It has been towed to the dealership twice and jump started numerous times. Both times at the dealership they said they performed a service recommended in a Ford bulletin to fix this known problem. It still happens. Nothing is left plugged in, no doors are ajar. It happened again today, july 23, 2015. …”
NHTSA complaint #10736038, filed 2015-07, 2,200 miles“Stalls while in motion on .had stopped for a light when I went foward the car stalled,then stalled 2 more times in less than 1/8 th mile .then the car sat for 1/2 hr then was all right the rest of the way home.”
NHTSA complaint #10978743, filed 2017-04, 24,000 milesRelated service bulletins
- 10052806Aug 22, 2013Ford: on some hybrid vehicles, the fuel economy labels will be changed, to match better the fuel economy performance by epa tests (45mpg city/40mpg highway/43mpg combined fuel…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2015 | 1 | 6% |
| 2013 | 8 | 7% |
Other parts of the 2013 Ford C-MAX Hybrid
49 complaintsEngine
17 complaintsSteering
15 complaintsTransmission and drivetrain
15 complaintsBody and structure
13 complaintsLatches, locks and linkages
11 complaintsBrakes
7 complaintsAir bags
6 complaintsFuel system
6 complaintsElectronic stability control
4 complaintsExterior lighting
4 complaintsSeat belts
4 complaints
← All problems reported for the 2013 Ford C-MAX Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology