2013 Ford C-MAX Hybrid Steering Problems
- Complaints
- 15about this part
- Share
- 13%of 120 total for the year
- Median mileage
- 46,274miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 15 complaints about the steering of the 2013 Ford C-MAX Hybrid, 13% of the 120 complaints for this model year. Where a mileage was given, the median is 46,274 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“For several months, at startup, power steering had a delay for a few seconds, then performed normally. Yesterday the power steering went out and stayed out. About 10 seconds into the failure, received an alert tone and a service steering soon message. Without power steering this car is much harder to steer than any car with power steering failure I have owned. I was able to drive it, but gingerly and with great effort. …”
NHTSA complaint #11187009, filed 2019-03, 140,000 miles“After starting (push button start) and driving out of my garage, the power steering failed and a service power steering soon warning was displayed. After I stopped and started again, the power steering was again enabled. I took the car to the dealer but no repairs were performed as they could not duplicate the problem. Error code u3000:49 was stored.”
NHTSA complaint #10537988, filed 2013-08, 1,200 miles“The steering power box apparently failed on sept. 18 when I was going to work. The check power steering light came on and then the steering wheel locked up when I tried to back out of my parking place and then when I tried to ease back into it, I had it towed to mccafferty Ford in langhorne, pa where it was diagnosed as the steering power box failure. I did a google search and found the 2014 cmax hybrids have been recalled for this issue. …”
NHTSA complaint #11024975, filed 2017-09, 46,274 miles“Light came on saying service power steering. Almost impossible to steer it. Was told by the Ford dealer it is a $2,000.00 fix. Research showed me that other models have had the same problem and were listed as a recall but there isn't enough documentation yet on the c-max's to warrant including them. At 55,000 miles that seems very early to have this kind of problem. We love our c-max but this is a definite concern when your on social security 2,000 is a big expense for a fox at 50 somr thousand miles. Respectfully submitted. [ any help would be appreciated. …”
NHTSA complaint #11190470, filed 2019-03, 56,000 miles“During a two-leg road trip from orange county, ca to park city, ut via las vegas, on the first leg just outside las vegas I got a warning message steering assist fault:service required . Car did not lose steering assist however after the next key cycle (off/on) a steering assist failed message appeared and vehicle lost steering assist. The vehicle was driven carefully to the nearest Ford dealer . They told me the fault was caused by excessive tire pressures (really?) and they had set the tire pressures and reset the fault code (c102d - excessive friction in steering rack). …”
NHTSA complaint #10610580, filed 2014-07, 18,760 milesSteering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2015 | 2 | 12% |
| 2013 | 15 | 13% |
Other parts of the 2013 Ford C-MAX Hybrid
49 complaintsEngine
17 complaintsTransmission and drivetrain
15 complaintsBody and structure
13 complaintsLatches, locks and linkages
11 complaintsOther or unknown
8 complaintsBrakes
7 complaintsAir bags
6 complaintsFuel system
6 complaintsElectronic stability control
4 complaintsExterior lighting
4 complaintsSeat belts
4 complaints
← All problems reported for the 2013 Ford C-MAX Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology