2013 Ford C-MAX Hybrid Latches, locks and linkages Problems
- Complaints
- 11about this part
- Share
- 9%of 120 total for the year
- Median mileage
- 84,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the latches, locks and linkages of the 2013 Ford C-MAX Hybrid, 9% of the 120 complaints for this model year. Where a mileage was given, the median is 84,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2013 Ford C-Max Hybrid. The contact stated that the rear doors had seized and failed to open. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the doors were repaired three times. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 88,000.”
NHTSA complaint #11459224, filed 2022-04, 88,000 miles“The contact owns a 2013 Ford C-Max Hybrid. The vehicle previously had the passenger's side front door latch replaced by an independent mechanic; however, the failure recurred. The contact stated that the front driver's and passenger's side front door latches were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was unavailable.”
NHTSA complaint #11467402, filed 2022-06, 100,000 miles“The contact owns a 2013 Ford C-Max Hybrid. The contact stated that upon exiting the vehicle, the driver’s side doors failed to latch closed. The contact also stated that while driving at an undisclosed speed and attempting to get another driver’s attention, he became aware that the horn was not functioning as needed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. …”
NHTSA complaint #11618860, filed 2024-10, 80,000 miles“The contact owns a 2013 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and 20V331000 (Latches, Locks, and Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a transmission failure and the vehicle was towed to the dealer. Parts distribution disconnect.”
NHTSA complaint #11476016, filed 2022-07“The contact owns a 2013 Ford C-Max Hybrid. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. Parts distribution disconnect.”
NHTSA complaint #10980846, filed 2017-04Related recalls
- 13V085000Mar 7, 2013Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape…Covers: Ford C-MAX Hybrid 2013, Escape 2013, Focus 2013
Related service bulletins
- 10052768May 7, 2013Ford: on some vehicles, the hands free liftgate may exhibit inoperative non-opening feature after vehicle been locked over 3 minutes or possible longer. Model 2013 c-max.
Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2013 | 11 | 9% |
Other parts of the 2013 Ford C-MAX Hybrid
49 complaintsEngine
17 complaintsSteering
15 complaintsTransmission and drivetrain
15 complaintsBody and structure
13 complaintsOther or unknown
8 complaintsBrakes
7 complaintsAir bags
6 complaintsFuel system
6 complaintsElectronic stability control
4 complaintsExterior lighting
4 complaintsSeat belts
4 complaints
← All problems reported for the 2013 Ford C-MAX Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology