2013 Ford C-MAX Hybrid Body and structure Problems
- Complaints
- 13about this part
- Share
- 11%of 120 total for the year
- Median mileage
- 57,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the body and structure of the 2013 Ford C-MAX Hybrid, 11% of the 120 complaints for this model year. Where a mileage was given, the median is 57,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I went to open the hatch of my 2013 Ford cmax hybrid and the latch completely came off. It was dangling by the license plate lights cords. I had to put packing tape on it until I got home. I called the dealer and he said to bring the car in. There is no reason why that part should have came off when I went to lift the hatch open. Then I got the warning light that the hatch was not closed. So I had to figure out how to open up the broken lift in order to get the hatch shut. The car was parked when I went to open the hatch”
NHTSA complaint #11141945, filed 2018-10, 81,130 miles“Rear hatchback latch fails to release. Driver can hear the latch motor activating while driving and door unexpectedly opened while driving which could result in ejecting cargo while the vehicle is in motion. After pulling over and closing the hatchback, it fails to re-open, stuck again, and the process starts all over. Dealership says motor and latch system for the hatch-back is faulty and needs replacing, and issued me a rental car for 3-5 days. They said it wasn't safe for me to drive it. Luckily I happen to have an extended warranty however because this is a safety issue I'm reporting it. …”
NHTSA complaint #11066525, filed 2018-02, 46,000 miles“The lift gate repeatedly continues to crash down on my shoulder and back after having to physically lift open the lift gate because the buttons or controls to opera lift gate would not work would not open without me lifting it when I completely opened it and went to lean in my leased Ford cmax the lift gate came down crashing onto on my back shoulder neck as I was leaning well into the rear hatchback area.this continues repeatedly having to physically open lift gate and then it crashes back down on me without touching any buttons or even trying to close it.I reported incident at time I took…”
NHTSA complaint #10555012, filed 2013-12, 8,500 miles“Car electronics will not shut off. Radio remains on continuously, even with keys removed and doors locked. No chimes to indicate if car is on/off. At other times, car navigation and electronic systems will fail. Failures and non-response can happen while in motion. Radio not turning off after engine off and parked.”
NHTSA complaint #11111467, filed 2018-07, 83,000 miles“Heard loud scraping sound from front underside of vehicle. Pulled over right away and saw that entire front edge of fascia at underside of front of vehicle had come loose and was dragging on road.”
NHTSA complaint #10621219, filed 2014-08, 13,500 milesRelated recalls
- 13V303000Jul 10, 2013Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June…Covers: Ford C-MAX Hybrid 2013
Related service bulletins
- 10175895May 18, 2020Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty…
- 10053453Jun 1, 2013Ford: due to chafing of wiring harness between headliner and roof sheet metal passing through, power liftgate stops during travel and must be opened or closed, manually. Models…
- 10053347May 24, 2013Ford: on some vehicles, after being locked for three minutes or more, secondary latch position releases, only after attempting use of foot motion, for hands free liftgate opening…
- 10052768May 7, 2013Ford: on some vehicles, the hands free liftgate may exhibit inoperative non-opening feature after vehicle been locked over 3 minutes or possible longer. Model 2013 c-max.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2015 | 1 | 6% |
| 2013 | 13 | 11% |
Other parts of the 2013 Ford C-MAX Hybrid
49 complaintsEngine
17 complaintsSteering
15 complaintsTransmission and drivetrain
15 complaintsLatches, locks and linkages
11 complaintsOther or unknown
8 complaintsBrakes
7 complaintsAir bags
6 complaintsFuel system
6 complaintsElectronic stability control
4 complaintsExterior lighting
4 complaintsSeat belts
4 complaints
← All problems reported for the 2013 Ford C-MAX Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology