2004 Ford Escape Body and structure Problems
- Complaints
- 138about this part
- Share
- 28%of 499 total for the year
- Median mileage
- 120,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 138 complaints about the body and structure of the 2004 Ford Escape, 28% of the 499 complaints for this model year. Where a mileage was given, the median is 120,000 miles. 5 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Passenger side rear wheel well rusting away. Shock tower mount is in tremendous jeopardy. I have looked at dozens of similar model year escapes this weekend, including one I own, and they are all fine. A review of the internet shows I am not alone though. Thousands of reports of the same issue. What to do?”
NHTSA complaint #11073520, filed 2018-02, 148,000 miles“Another case of a 2004 Ford Escape with extensive right rear wheel well rust putting the strut in danger of coming through the body. I'm currently trying to figure out how and where to get it repaired. This seems to be a flaw in the design of the product. While one would hope Ford would step up I'm not seeing anything on their part so far.”
NHTSA complaint #10669299, filed 2014-12, 155,000 miles“I was driving home on the highway and all of a sudden my car pulled really hard to the right side and started making a loud horrible noise. Everytime I would hit a bump, it pulled the car. I made it home and had it looked at. My rear passenger wheel well was rusted so bad that my shock went right through it. All of the other wheel wells are just fine and appear to still be coated.”
NHTSA complaint #10579510, filed 2014-04, 106,000 miles“The wheel well on the right rear side of car completely rusted out causing my shock to be free in my car. Ford will not fix it and it is a serious issue. A quick search will reveal at least 96 other complaints of the exact same issue in the exact same area of the vehicle”
NHTSA complaint #10850458, filed 2016-03, 200,000 miles“Driving down the road wirht my 2 young kids and all sudden go over the train tracks and the rear strut broke from the shock mount and came right up thru the vehicle I have found thousands of complaints on this issue, Ford needs to step up luck I gained control of vehicle with a 1 mont old baby and a 3 year old this is searious matter! Someone is going to die because of this it needs to be fixed!”
NHTSA complaint #10618053, filed 2014-07, 220,000 milesRelated recalls
- 14V165000Apr 2, 2014Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold…Covers: Ford Escape 2001–2004
Related service bulletins
- 10183772Apr 21, 20162001-2004 Escape vehicles Safety Recall 14S02 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a corrosion-related separation…
- 10014265Dec 27, 2004Serviceability of instrument panel register vents.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 8% |
| 2024 | 2 | 3% |
| 2023 | 5 | 5% |
| 2022 | 20 | 8% |
| 2021 | 92 | 26% |
| 2020 | 671 | 41% |
| 2019 | 12 | 2% |
| 2018 | 20 | 1% |
| 2017 | 62 | 2% |
| 2016 | 21 | 2% |
| 2015 | 36 | 3% |
| 2014 | 84 | 4% |
| 2013 | 87 | 3% |
| 2012 | 68 | 11% |
| 2011 | 43 | 3% |
| 2010 | 84 | 4% |
| 2009 | 32 | 2% |
| 2008 | 41 | 2% |
| 2007 | 18 | 7% |
| 2006 | 63 | 14% |
| 2005 | 434 | 31% |
| 2004 | 138 | 28% |
| 2003 | 121 | 22% |
| 2002 | 87 | 8% |
| 2001 | 54 | 5% |
Other parts of the 2004 Ford Escape
154 complaintsVehicle speed control
98 complaintsAir bags
45 complaintsWheels
34 complaintsBrakes
32 complaintsElectrical system
31 complaintsEngine
31 complaintsTransmission and drivetrain
27 complaintsSteering
26 complaintsEngine cooling
18 complaintsFuel system
17 complaintsVisibility (wipers, defrost, mirrors)
16 complaints
← All problems reported for the 2004 Ford Escape
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology