2021 Ford Expedition Back-over prevention (rear camera) Problems
- Complaints
- 5about this part
- Share
- 2%of 242 total for the year
- Median mileage
- 50,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the back-over prevention of the 2021 Ford Expedition, 2% of the 242 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The 360 degree backup camera displays a black screen when activated in both reverse and forward parking mode. This causes myself & any other driver to not have clear vision around the vehicle while in reverse posing a severe safety hazard. This problem has been reported & confirmed diagnostically from my local dealership as well as reported to Ford Motors itself resulting in a case being opened regarding the safety issue. …”
NHTSA complaint #11604517, filed 2024-07“Back up camera stays lit after putting the car in Drive. After 30 seconds or so it goes off and the screen goes black. You cannot push any buttons on the screen, related to the radio or climate controls. Ford doesn't know how to fix it because its not a Major Issue What a joke.”
NHTSA complaint #11546366, filed 2023-09“The reverse camera system does not display any images, i.e., the screen is black/blue (depending on night/day) and provides no view of what is behind the vehicle. The motion and parking sensors are still providing input, but the driver cannot see what the sensors are detecting. Since this is a large SUV with multiple blind spots, this creates a hazard when trying to back up the vehicle.”
NHTSA complaint #11437619, filed 2021-10“The contact owns a 2021 Ford Expedition. The contact stated that after shifting into reverse, she became aware that the rearview camera was not functioning as needed and failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V022000 (Back Over Prevention) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. …”
NHTSA complaint #11554392, filed 2023-11, 50,000 miles“Backup camera does not always work and cuts out. Also, the 360 view cameras cut out. It is hard to see in the back during low light conditions with tinted back window. Afraid would hit someone or something when backing out in public parking spaces etc. or from home driveway. Yes, it was brought to dealer's attention in April 2021 right after vehicle was purchased and then again followed up July 2020 with no updates or repairs. Dealer acknowledged the issue and said the part is on back order.”
NHTSA complaint #11436302, filed 2021-10Related recalls
- 25V442000Jun 27, 2025Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger…Covers: Ford Expedition 2020–2021, Transit Connect 2018–2022, Ranger 2019–2023 +18 more
- 25V048000Jan 31, 2025Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair…Covers: Ford Expedition 2021, Lincoln Corsair 2020–2022, Ford F-250 SD 2021–2022 +4 more
Related service bulletins
- 11030282Mar 25, 2026Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 10239099Jul 7, 2023Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before…
- 10228866Dec 12, 2022Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power…
- 10214878Jun 29, 2022Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super…
- 10191521Apr 28, 2021Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 4% |
| 2022 | 6 | 5% |
| 2021 | 5 | 2% |
| 2020 | 8 | 2% |
| 2019 | 3 | 1% |
| 2017 | 31 | 9% |
| 2016 | 19 | 9% |
| 2015 | 17 | 10% |
| 2014 | 1 | 1% |
| 2012 | 2 | 2% |
| 2003 | 1 | 0% |
Other parts of the 2021 Ford Expedition
113 complaintsEngine
58 complaintsOther or unknown
31 complaintsElectrical system
24 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsFuel system
14 complaintsBody and structure
11 complaintsVehicle speed control
10 complaintsBrakes
6 complaintsSeat belts
4 complaintsAir bags
3 complaintsEngine cooling
3 complaints
← All problems reported for the 2021 Ford Expedition
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology