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Back-over prevention (rear camera)Part report

2020 Ford Expedition Back-over prevention (rear camera) Problems

Complaints
8about this part
Share
2%of 427 total for the year
Median mileage
52,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the back-over prevention of the 2020 Ford Expedition, 2% of the 427 complaints for this model year. Where a mileage was given, the median is 52,500 miles. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.”

NHTSA complaint #11462914, filed 2022-05

“My park aid sensor fault comes on without cause and a picture of a car blocks the view to the screen that displays directions from google maps. It comes on suddenly and sporadically and has almost caused an accident several times as I don't know where I am going when this happens. I took my car to the dealership to get this fixed. The dealership charged me $213.79 for the diagnosis and stated that this happens to alert me to a problem related to when a vehicle is approaching on the left or right and the audio component does not work. …”

NHTSA complaint #11618722, filed 2024-10

“The contact owns a 2020 Ford Expedition. The contact stated that while reversing, the rearview camera image was distorted or blank. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to diagnose or repair the vehicle. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 60,000.”

NHTSA complaint #11696149, filed 2025-10, 60,000 miles

“The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. …”

NHTSA complaint #11546641, filed 2023-09, 45,000 miles

“The APIM is malfunctioning causing backup camera to remain on, not allowing GPS location of vehicle, inhibiting cameras from working properly. No WiFi functionality, cannot connect phone and I cannot stream music”

NHTSA complaint #11544874, filed 2023-09

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202434%
202265%
202152%
202082%
201931%
2017319%
2016199%
20151710%
201411%
201222%
200310%

Other parts of the 2020 Ford Expedition

Transmission and drivetrain
268 complaints
Other or unknown
62 complaints
Engine
51 complaints
Seat belts
39 complaints
Electrical system
35 complaints
Body and structure
22 complaints
Vehicle speed control
15 complaints
Visibility (wipers, defrost, mirrors)
13 complaints
Brakes
10 complaints
Air bags
9 complaints
Forward collision avoidance
7 complaints
Exterior lighting
6 complaints

← All problems reported for the 2020 Ford Expedition

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology