2020 Ford Expedition Back-over prevention (rear camera) Problems
- Complaints
- 8about this part
- Share
- 2%of 427 total for the year
- Median mileage
- 52,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the back-over prevention of the 2020 Ford Expedition, 2% of the 427 complaints for this model year. Where a mileage was given, the median is 52,500 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.”
NHTSA complaint #11462914, filed 2022-05“My park aid sensor fault comes on without cause and a picture of a car blocks the view to the screen that displays directions from google maps. It comes on suddenly and sporadically and has almost caused an accident several times as I don't know where I am going when this happens. I took my car to the dealership to get this fixed. The dealership charged me $213.79 for the diagnosis and stated that this happens to alert me to a problem related to when a vehicle is approaching on the left or right and the audio component does not work. …”
NHTSA complaint #11618722, filed 2024-10“The contact owns a 2020 Ford Expedition. The contact stated that while reversing, the rearview camera image was distorted or blank. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to diagnose or repair the vehicle. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 60,000.”
NHTSA complaint #11696149, filed 2025-10, 60,000 miles“The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. …”
NHTSA complaint #11546641, filed 2023-09, 45,000 miles“The APIM is malfunctioning causing backup camera to remain on, not allowing GPS location of vehicle, inhibiting cameras from working properly. No WiFi functionality, cannot connect phone and I cannot stream music”
NHTSA complaint #11544874, filed 2023-09Related recalls
- 25V442000Jun 27, 2025Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger…Covers: Ford Expedition 2020–2021, Transit Connect 2018–2022, Ranger 2019–2023 +18 more
- 20V575000Sep 23, 2020Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge…Covers: Ford Expedition 2020, Explorer 2020, Escape 2020 +11 more
Related service bulletins
- 11030282Mar 25, 2026Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 10228866Dec 12, 2022Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power…
- 10214878Jun 29, 2022Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super…
- 10191521Apr 28, 2021Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may…
- 10180340Sep 9, 2020Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty…
- 10177878Jul 29, 2020Some 2020 F150/Nautilus/Expedition/Transit/Edge/Escape/Mustang vehicles built on or before 21-Jun-2020 may exhibit various front and/or rear parking aid camera concerns such as…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 4% |
| 2022 | 6 | 5% |
| 2021 | 5 | 2% |
| 2020 | 8 | 2% |
| 2019 | 3 | 1% |
| 2017 | 31 | 9% |
| 2016 | 19 | 9% |
| 2015 | 17 | 10% |
| 2014 | 1 | 1% |
| 2012 | 2 | 2% |
| 2003 | 1 | 0% |
Other parts of the 2020 Ford Expedition
268 complaintsOther or unknown
62 complaintsEngine
51 complaintsSeat belts
39 complaintsElectrical system
35 complaintsBody and structure
22 complaintsVehicle speed control
15 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsBrakes
10 complaintsAir bags
9 complaintsForward collision avoidance
7 complaintsExterior lighting
6 complaints
← All problems reported for the 2020 Ford Expedition
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology