2015 Ford Expedition Back-over prevention (rear camera) Problems

“The backup camera becomes blurry and sill distorted. Why are only new Ford expeditions recalled for this problem? This problem started just over a year after purchase and I was told I would have to pay to have this fixed. I try not to rely on this amd purchased the vehicle because of the safety features, and it does not properly work. Sometimes it does and sometimes it is so blurry and distorted I can not tell if something or someone is behind my vehicle. It is when I back up that the problem occurs.”

“Back-up Camera, the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA only works intermittently. I'm being told me vehicle is not part of the current recall in the 2015 Expedition that was issued in April 2025, yet my vehicle (a 2015 Expedition) is experiencing the problems detailed in the recall. Why isn't my vehicle part of this recall, shouldn't the recall be expanded to all 2015 Expeditions experiencing problems with faulty back-up cameras?”

“Rear backup camera works periodically, there is a recall on the 2015 Expedition for this problem, but I’m being told my vehicle (VIN) is not included. The repair cost is over $1000. Why ins’t my Expedition included in the recall - I’m having the exact problem as documented in the recall. How many others are being affected by this problem but being excluded in the recall. Please investigate, this problem seems to be larger then the current recall.”

“The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that while in reverse(R), the camera displayed a black screen with a message Camera Unavailable - Contact Dealer , and the vehicle hit an elderly woman's shopping cart. There were no injuries. The vehicle was taken to a dealer, and the contact was informed that the parts were not yet available. …”

“The contact owns a 2015 Ford Expedition. The contact stated while parked occupied in the vehicle or while attempting to reverse the vehicle the rearview camera failed to display an image. The message contact your ford dealer for service illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that rearview needed to be replaced; however, they informed her that her vin was not included in the recall. The vehicle was not repaired. …”