2020 Ford Expedition Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 13about this part
- Share
- 3%of 427 total for the year
- Median mileage
- 43,152miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the visibility of the 2020 Ford Expedition, 3% of the 427 complaints for this model year. Where a mileage was given, the median is 43,152 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On october 19, 2020 my husband and I were traveling on i295 south near jacksonville, florida when we heard an extremely loud explosion similar to a gunshot inside the Ford Expedition. The noise was so jarring my husband jerked the steering wheel but quickly gained control. We were lucky there weren't any cars in the left lane because we could have caused an accident. We weren't sure what had happened. As we quickly assessed the situation, we could hear the sound of glass cracking above us. The sun visor above us was closed as well as the sunroof. …”
NHTSA complaint #11365576, filed 2020-10, 1,600 miles“I have a 2020 Expedition that we have had to change the windshield wipers out on frequently. I just replaced them last week and they are already bouncing during a heavy rain. I saw there was a recall to some of the windshield wiper arms but when I entered my VIN, mine was not included.”
NHTSA complaint #11522462, filed 2023-05“Panoramic moonroof suddenly exploded in a car wash during the high pressure air drying. Thankfully the sunshade was closed and my 3 children sitting in the middle row were not sprayed or hit with the shattered glass, water or air from the car wash and were not seriously injured. Ford clearly knows there is a problem, and I’ve watched numerous news stories about exploding moonroofs and I want to know if NHTSA will re- investigate this known problem and huge safety risk.”
NHTSA complaint #11568666, filed 2024-01“The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.”
NHTSA complaint #11448798, filed 2022-01, 17,143 miles“The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the sunroof fractured. The contact stated that there was no impact on the sunroof. In addition, the contact stated that the sunroof glass had exploded outward. The contact stated that had the sunroof had exploded from the inside, the shattered glass pieces would have fallen onto the contact's wife, who was seated in the front passenger's seat. The contact stated that as the owner of the vehicle, the sunroof had never been opened. …”
NHTSA complaint #11704457, filed 2025-12, 92,000 milesRelated recalls
- 22V250000Apr 14, 2022Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator…Covers: Ford Expedition 2020–2021, F-250 SD 2020–2022, F-350 SD 2020–2022 +4 more
Related service bulletins
- 10228881Dec 20, 2022Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being…
- 10216060Jul 12, 2022Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic…
- 10201618Sep 6, 2021Some 2015-2021 F-150, 2017-2021 F-Super Duty and 2018-2021 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open…
- 10200995Aug 6, 2021Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts…
- 10164508Aug 9, 2019Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 9% |
| 2025 | 3 | 8% |
| 2024 | 7 | 9% |
| 2023 | 6 | 9% |
| 2022 | 9 | 8% |
| 2021 | 23 | 10% |
| 2020 | 13 | 3% |
| 2019 | 6 | 1% |
| 2018 | 9 | 2% |
| 2017 | 34 | 10% |
| 2016 | 12 | 6% |
| 2015 | 19 | 12% |
| 2014 | 3 | 4% |
| 2013 | 3 | 3% |
| 2011 | 3 | 4% |
| 2010 | 5 | 9% |
| 2009 | 4 | 14% |
| 2008 | 9 | 6% |
| 2007 | 16 | 7% |
| 2006 | 5 | 2% |
| 2005 | 11 | 3% |
| 2004 | 15 | 5% |
| 2003 | 38 | 6% |
| 2002 | 3 | 1% |
| 2001 | 44 | 8% |
| 2000 | 72 | 8% |
| 1999 | 123 | 13% |
| 1998 | 61 | 7% |
| 1997 | 44 | 5% |
Other parts of the 2020 Ford Expedition
268 complaintsOther or unknown
62 complaintsEngine
51 complaintsSeat belts
39 complaintsElectrical system
35 complaintsBody and structure
22 complaintsVehicle speed control
15 complaintsBrakes
10 complaintsAir bags
9 complaintsBack-over prevention (rear camera)
8 complaintsForward collision avoidance
7 complaintsExterior lighting
6 complaints
← All problems reported for the 2020 Ford Expedition
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology