2024 Ford Expedition Problems

What owners report

Owners of the 2024 Expedition most often describe problems with the driver-assistance systems: forward collision warning, blind spot monitoring, lane keeping, cross-traffic alert and adaptive cruise frequently show fault messages or stop working, and several report the dealer could not repair them. A second cluster of complaints covers adaptive cruise control changing speed on its own, brake concerns (including a leak addressed by a recall and reports of a low pedal), and a highway-speed vibration or shake that repeated dealer visits did not resolve. Interior and body hardware issues also appear, including a panoramic sunroof that cracked or shattered and peeling chrome on the center console.

1. 1
   Vehicle speed control

   Adaptive cruise changes speed unexpectedly

   • 12 complaints (15%)
   • median 19,631 mi at 1.4 yrs old (2 state mileage, few)
   • 3 mention a crash, fire or injury
   • filed 2024–2026

   Complaints describe adaptive cruise control accelerating or slowing on its own, sometimes after passing a speed limit sign, with owners reporting the set speed jumping well above what they selected. Some describe the vehicle accelerating from a stop or in a parking lot without pedal input, and in a few cases the accelerator pedal was found fractured afterward. Owners say the behavior was repeatable and that they stopped using cruise control as a result. Reported across a wide mileage range, from a few thousand miles to around 24,000 miles, typically at highway speeds with cruise control engaged.

   What to check: On a test drive, set adaptive cruise at highway speed and confirm it holds the set speed through speed-limit sign zones. Ask whether any software updates have been applied to the cruise and camera systems.

   2 excerpts from owner complaints in NHTSA records

   “We are driving cross country. Three times the adaptive cruise control has accelerated and showed a new speed going as much as from 74 mph to 107 the third time. The second it went 75 to 88. I can’t remember the first but I know we had a sudden acceleration and quickly disengaged as we did all three sessions. Now we are finishing our trip to our summer home in Maryland without engaging because we don’t trust the system.”

   NHTSA complaint #11659340, filed 2025-05

   “Applied brakes and instead of braking, vehicle accelerated on its own. Please note, when brake applied, felt resistance and simultaneously vehicle accelerated into lane of traffic. Rate of speed was very low, as I was coming to a stop in a parking lot. No warning lights on dash, dealership confirmed it was not the floor mats, there are no loose items in vehicle. My safety was put at risk as well as anyone walking/crossing the walk area and any vehicles that may have been in the lane of traffic. …”

   NHTSA complaint #11604868, filed 2024-07
2. 2
   Forward collision avoidance

   Driver-assistance systems fault and stop working

   • 10 complaints (13%)
   • median 15,263 mi at 1.4 yrs old (3 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2025–2026

   Owners describe warning messages such as 'Pre-Collision Assist Not Available', 'Blind Spot System Fault', 'Front Camera Fault' and 'Check Parking Sensors' appearing on the instrument panel, often together, which also disables adaptive cruise control. Several say the systems have not worked properly since the vehicle was new, and that dealers could not repair them, citing missing software or engineering direction. Some report the feature warnings return after being reset, and a few describe unintended braking or an unexpected stop when the messages appear. Reported from a few thousand miles upward, sometimes within the first months of ownership; the newest complaints came in 2026 with no clear mileage pattern.

   5 related service bulletins

   What to check: Start the vehicle and watch for any driver-assistance warning messages, and ask whether the dealer has applied the latest software updates for the driver-assist modules. Confirm blind spot, lane keeping and adaptive cruise all function on a test drive.

   2 excerpts from owner complaints in NHTSA records

   “Since I purchased the vehicle brand new, none of the safety features have been functional. The following sensors are faulty and none of them have worked since I bought the vehicle: 1) Cross Traffic Alert; 2) Blindspot System Fault; 3) Pre-Collision Assist; 4) Front Camera Fault; 5) Parking Sensor Fault; 6) Lane Keeping Assistance. I tried to take the vehicle into the service department of the dealership to fix the problem several times, but as of this time, there has been no solution. …”

   NHTSA complaint #11730668, filed 2026-04

   “I have had my car at the dealership twice, once in August of 2025 and once in February of 2026 because when I start I get a warning, front collision assist malfunction, lane keep assist malfunction, blind spot monitoring malfunction, and as a result, I have no cruise control, even in normal cruise control mode. I have been told it’s an electrical update, and it was October, then January, now it’s March. Just saw a recall was issued for Navigator, Nautilus, Aviator, and Explorer with this exact problem, but no recall for the expedition.”

   NHTSA complaint #11727088, filed 2026-03
3. 3
   Brakes

   Brake pedal feels soft or braking is reduced

   • 9 complaints (11%)
   • median 3,000 mi at 1.2 yrs old (1 states mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2024–2025

   Owners describe a brake pedal that felt firm or resistant while the vehicle did not slow as expected, and some report a 'Brake system failure' message with the brakes momentarily locking up at low speed. Several complaints mention a brake fluid leak found near the master cylinder or front brake lines during a recall inspection, without any warning beforehand. In some cases the vehicle was taken to the dealer and the leak confirmed under a recall. Reported from a few thousand miles to highway use; several complaints came after a recall notice rather than from a road event.

   Recall 25V314000

   What to check: Ask whether recall 25V314 (front brake line inspection) has been performed, check the brake fluid level, and look for fluid around the master cylinder and front brake lines.

   2 excerpts from owner complaints in NHTSA records

   “I actually have already sent in an assessment for airbag, but then read the recall on brakes, which at the time, because a new vehicle, I didn’t think possible. Even when pushing on my brakes, my vehicle was not slowing down like it should have, and I had a front end collision. It was hard for me to think this was because of brakes because new, but I do think they need to be examined.”

   NHTSA complaint #11669778, filed 2025-06

   “Two issues with a brand new vehicle that is in the service department and they are unable to diagnose the issue. The major concern is regarding the braking system. While in a parking lot driving slowly (5-10 mph) the brakes suddenly locked up and the vehicle came to a complete stop. A message appeared reading Brake system failure, have brakes serviced . The message then went away and the vehicle was able to continue. The other issue is a front sensor keeps beeping as if there is something in that area. …”

   NHTSA complaint #11588059, filed 2024-05
4. 4
   Visibility (wipers, defrost, mirrors)

   Roof rattle and panoramic sunroof cracking

   • 9 complaints (11%)
   • median 10,000 mi at 1.0 yrs old (1 states mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2025–2026

   Owners report a rattling noise from the roof, and in several cases the panoramic moonroof shattered or cracked without any impact, sometimes at highway speed and with glass entering the cabin. One dealer found fractured sunroof brackets and said the glass was too heavy for them, with the rattle returning after replacement. Some owners had the rattle checked shortly before the glass broke. Reported from a few thousand miles up to about 10,000 miles, often while driving at highway speed.

   What to check: Listen for a rattle from the roof on a rough-road test drive, inspect the sunroof glass and its brackets for cracks or looseness, and ask whether the roof assembly has been repaired.

   2 excerpts from owner complaints in NHTSA records

   “I was driving on the I95 and just passed the McHenry tunnel when out of nothing I heared a loud bang and my moon roof spontaneously shattered into pieces. Nothing hit it and after inspection there was also no other damage on the car but the rear part of the moonroof that was completely shattered.”

   NHTSA complaint #11702998, filed 2025-12

   “On Monday, January 12, I was driving down the highway with 2 of my coworkers, when all of a sudden there was a loud pop and glass shattered. My sunroof had exploded. It was a sunny clear day, there were no vehicles in front of us and we were not going under an overpass. We pulled over to take pictures and drove the vehicle straight to Ford. We have since read that this type of incident has occurred before with multiple other Expeditions.”

   NHTSA complaint #11711979, filed 2026-01
5. 5
   Other or unknown

   Highway-speed vibration and shake

   • 6 complaints (8%)
   • median 2,575 mi at 1.1 yrs old (2 state mileage, few)
   • filed 2024–2026

   Owners describe a strong shake or vibration felt through the whole vehicle at highway speeds, typically around 60 to 80 mph. Complaints say dealers rotated, balanced and replaced tires and that the vibration returned, and some report the dealer could not reproduce it during a service visit. One owner was told other Expeditions had come in with the same symptom. Reported from as little as 150 miles up to about 5,000 miles, appearing at highway speeds.

   What to check: Drive the vehicle at 65-75 mph on a smooth road and feel for vibration through the seats and steering wheel. Ask whether tires were road-force balanced and whether any wheel or driveshaft work was done.

   2 excerpts from owner complaints in NHTSA records

   “I have a 2024 FORD Expedition Platinum I purchased new in May 2024. It has a vehicle vibration at 70+ MPH. This vibration is severe and felt through the entire SUV. Our retailer has tried all that FORD will allow under warranty to correct the problem. This includes rotating, rebalancing and replacing all the tires. Yet the problem prevails. The dealer service manager told me that complaints have come in from other owners expressing the same problem. However there has been no forward progress at this point. …”

   NHTSA complaint #11672498, filed 2025-07

   “The contact owns a 2024 Ford Expedition. The contact stated that while driving on several occasions at speeds between 60 MPH - 80 MPH, the vehicle was shaking abnormally. The vehicle was taken to the dealer approximately six times however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.”

   NHTSA complaint #11679888, filed 2025-08, 5,000 miles

Buying note. Most sampled complaints center on driver-assistance electronics and adaptive cruise behavior that dealers often could not fix, so verify those systems work on a test drive and ask for service records. Also confirm open recalls (including the front brake line inspection, 25V314) have been completed and check for a highway-speed vibration and any roof rattle.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.