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Vehicle speed controlPart report

2021 Ford Explorer Vehicle speed control Problems

Complaints
15about this part
Share
3%of 450 total for the year
Median mileage
8,800miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 15 complaints about the vehicle speed control of the 2021 Ford Explorer, 3% of the 450 complaints for this model year. Where a mileage was given, the median is 8,800 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“With the Ford Intelli-Cruise enabled in settings, the vehicle automatically adjust the speed while using the cruise control. The vehicle will randomly, quickly, accellerate to a extreme new speed limit it thinks it has detected. For instance, several times while travelling on I-81, with a 70mph speed limit, the vehicle will think the new speed limit is suddenly 85mph and quickly accelerate to that speed. I have attached a photo of the dash displaying that setting the car set by itself. …”

NHTSA complaint #11562894, filed 2024-01

“While using Intelligent Adaptive Cruise, the vehicle suddenly thought the speed limit was 85mph and quickly started accelerating. Confused, I hit the brakes to stop the acceleration. I have uploaded a photo of the dash that I took showing that the system read the speed limit sign as 85. I saw no speed limit sign in the area, so, I have no idea what prompted the system to change speed. I was talking on the phone via Android Auto and using Waze, via Android Auto, USB direct connect. …”

NHTSA complaint #11507625, filed 2023-02

“While driving on a freeway on Sep 15th 2023, wrench light showed up and immediately vehicle speed dropped from 65 to 30mph. This is second time this issue has happened and luckily my family survived accidents. First incident occured on Aug 13th 2023, after which i towed my vehicle to dealership. They repaired and said its safe to drive now. But issue is recurring. Please help me on this as I am reporting this issue second time on NHTSA. I reported first incident also which happened on Aug 13 ,2023”

NHTSA complaint #11544924, filed 2023-09

“2021 Ford Exploer the RPM SHOOTS UP AND DOES NOT GO DOWN. I HAVE TO PULL OVER AND SHUT VEHICLE OFF TO RESET.. This has been replaced in 2023 and I am having problems with same issue. VEHICLE WILL NOT PICK UP SPEED UPON Accelerating and when it finally picks up the transmission with jerk really hard. This happens 2x a week. At times I have to pull over because there is no speed when pressing on the gas and need to shut off my car to reset it. When pressing on the gas pedal it Will sped up and take off with light Touch from gas pedal .”

NHTSA complaint #11653073, filed 2025-04

“Adaptive Cruise control reads the overhead electronic posted 65MPH speed limit signs as 85MPH. This only occurs when traveling on I-670 eastbound between Leonard Ave and I-270 on the east side of Columbus Ohio...This section of highway was recently upgraded with Smart Lane overhead electronic signs. The dash on this vehicle shows the posted speed limit at all times, but if the cruise control is on the vehicle with automatically go to what it reads and in this case goes to 85MPH! …”

NHTSA complaint #11427704, filed 2021-08

Related service bulletins

Vehicle speed control: other model years

YearComplaintsShare of year
202625%
202577%
202322%
202273%
2021153%
2020292%
201910%
2018101%
2017211%
2016763%
2015161%
2014292%
2013382%
2012172%
2011182%
20101412%
2009515%
200875%
2007136%
2006284%
2005449%
2004766%
2003373%
20021525%
20013610%
200011312%
199914811%
199828114%
199720212%
199614810%
19958110%
1994514%
1993384%
1992142%
1991305%

Other parts of the 2021 Ford Explorer

Transmission and drivetrain
127 complaints
Other or unknown
90 complaints
Engine
51 complaints
Electrical system
48 complaints
Visibility (wipers, defrost, mirrors)
48 complaints
Back-over prevention (rear camera)
36 complaints
Fuel system
28 complaints
Body and structure
25 complaints
Brakes
24 complaints
Forward collision avoidance
19 complaints
Seats
17 complaints
Suspension
15 complaints

← All problems reported for the 2021 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology