2021 Ford Explorer Other or unknown Problems
- Complaints
- 90about this part
- Share
- 20%of 448 total for the year
- Median mileage
- 75,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 90 complaints about the other or unknown of the 2021 Ford Explorer, 20% of the 448 complaints for this model year. Where a mileage was given, the median is 75,000 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle is having the blue screen & message to contact my dealer when in reverse. I understand there is a recall for this. I contacted ford to see why I haven't received a notice & am being told that it only affects certain vehicles yet I'm having the exact issue. It is a safety hazard due to low visibility behind the vehicle when in reverse.”
NHTSA complaint #11656758, filed 2025-04“My car has 68,908 miles on it and the sunroof sunshade has drooped down now when I attempt to open it. When it does this it completely blocks the rearview window/3rd row seating which is a safety concern. There are no warning lamps at all for this issue. It sounds like it is operating normally but looks as though the glue has failed that holds the sunshade in the track possibly?”
NHTSA complaint #11732529, filed 2026-04“The sunroof sunshade snapped a clip off and now hangs down blocking the rear view. It is impossible to see out the back window. I have read on multiple sites that this is happening to many of these SUVs and it's an extremely expensive and difficult fix. It's very dangerous and I won't even let my girlfriend drive it anymore.”
NHTSA complaint #11702184, filed 2025-12“I am reporting countless incidences of my backup camera screen going to black or blue when the Gear Shift is selected to REVERSE. This has happened multiple times a day, week, month, etc. and is extremely frustrating. I am reporting in hopes to do anything I can to get the software fix expedited because it has been occurring for too long without a fix. …”
NHTSA complaint #11525384, filed 2023-06“I previously reported my rear view camera not working despite ford having many recalls for that problem. Now my shade for my sunroof when opened drops into my car & blocks my view from my rear view mirror. So now I have no camera view or physical view of what's behind me. I also have the same peeling metal on my buttons on my driver's door. The same one that was recalled on 2020 model. I cut my arm on it yesterday”
NHTSA complaint #11754340, filed 2026-08Related service bulletins
- 11038440Oct 8, 2026Some 2020-2026 Aviator/Explorer/F-150/Bronco/Ranger vehicles equipped with a 2.7L or 3.0L (non-diesel) engine may need the front engine cover removed and reinstalled for various…
- 11038165Oct 6, 2026Some 2020-2024 Explorer/Aviator vehicles equipped with 3.0L EcoBoost/hybrid engine may exhibit blue or black exhaust smoke on startup for the first 5 minutes after an overnight…
- 11037671Sep 16, 2026This article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction…
- 11036595Aug 26, 2026This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ-4A015-B…
- 11036530Aug 22, 2026For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service…
- 11035556Aug 3, 2026Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020-2023 Lincoln Aviator vehicles…
- 11035465Jul 9, 2026NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and…
- 11032252Apr 29, 2026Some 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a…
- 11030282Mar 25, 2026Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 11030107Mar 12, 2026Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may exhibit a concern of inoperative, rattling, crackling and/or distorted sound from one or more speakers…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 11 | 26% |
| 2025 | 19 | 18% |
| 2024 | 4 | 19% |
| 2023 | 26 | 23% |
| 2022 | 58 | 21% |
| 2021 | 90 | 20% |
| 2020 | 212 | 17% |
| 2019 | 48 | 16% |
| 2018 | 168 | 23% |
| 2017 | 374 | 22% |
| 2016 | 434 | 18% |
| 2015 | 407 | 22% |
| 2014 | 343 | 20% |
| 2013 | 351 | 16% |
| 2012 | 108 | 13% |
| 2011 | 118 | 10% |
| 2010 | 9 | 8% |
| 2009 | 6 | 18% |
| 2008 | 12 | 8% |
| 2007 | 5 | 2% |
| 2006 | 24 | 4% |
| 2005 | 16 | 3% |
| 2004 | 37 | 3% |
| 2003 | 48 | 4% |
| 2002 | 44 | 1% |
| 2001 | 12 | 3% |
| 2000 | 27 | 3% |
| 1999 | 27 | 2% |
| 1998 | 43 | 2% |
| 1997 | 40 | 2% |
| 1996 | 33 | 2% |
| 1995 | 16 | 2% |
| 1994 | 16 | 1% |
| 1993 | 11 | 1% |
| 1992 | 5 | 1% |
| 1991 | 16 | 3% |
| 1990 | 1 | 8% |
Other parts of the 2021 Ford Explorer
127 complaintsEngine
50 complaintsElectrical system
48 complaintsVisibility (wipers, defrost, mirrors)
48 complaintsBack-over prevention (rear camera)
36 complaintsFuel system
27 complaintsBody and structure
25 complaintsBrakes
24 complaintsForward collision avoidance
19 complaintsSeats
17 complaintsSuspension
15 complaintsVehicle speed control
15 complaints
← All problems reported for the 2021 Ford Explorer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology