2021 Ford Explorer Seats Problems

“I am having major issues with the 3rd row seating on my Ford explorer getting stuck and not able to be moved. This is happening causing children to not have places to sit and seatbelts to secure themselves in for a safe commute. Each time the seats are stuck, they are not even able to be moved manually. The entire seat including the head rest becomes immobile and leaves the seat in either a half open/closed position or an open position with no headrest capability. …”

“Third row seat won't go up or down (it is an electrical seat for folding flat or to lift back up for seating). On Aug 12, 2021 took it to Ford dealership near me for any appointment to have fixed. In morning of Friday 13th dealership said still hadn't figured out the problem. By afternoon of 13th August dealership said it is either module or buttons issue and said they needed keep it over weekend. Dealership said they d call me by noon on Monday 16th August to let me know. …”

“The third-row seat headrest in my 2021 Ford Explorer is stuck in the upright position and will not fold down, preventing the seat from fully collapsing. This affects rear visibility and cargo use, which may create a safety concern while driving. The issue appears to be a mechanical failure and has not been resolved despite repeated attempts to adjust it.”

“The contact owns a 2021 Ford Explorer. The contact stated that the rear seat unlocked and flipped forward independently. The contact stated that the failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 25V393000 (Seats); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed. The manufacturer was not aware of the failure. The failure mileage was approximately 77,000.”

“The contact owns a 2021 Ford Explorer. The contact stated that the electronic seat back adjustment malfunctioned, causing the right side of the seat to rise while the left side failed to respond, resulting in extreme discomfort for the driver while operating the vehicle. No warning lights illuminated. The local dealer was notified of the failure and offered the replacement part for purchase. The contact purchased the part to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 60,000.”