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Electrical systemPart report

2021 Ford Explorer Electrical system Problems

Complaints
48about this part
Share
11%of 448 total for the year
Median mileage
23,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 48 complaints about the electrical system of the 2021 Ford Explorer, 11% of the 448 complaints for this model year. Where a mileage was given, the median is 23,000 miles. 4 of these say a crash was involved and 5 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I purchased a Ford Explorer st 2021 in new york from city world Ford on boston rd in the bronx on april 22, 2021 at approximately 9:37pm. I took my car home the same same day. The following day (second day) I started experiencing a pre-collision assist not available and powertrain malfunction/reduced power light on my dashboard at 12:49 pm. The car began to jerk and felt like it was on awd mode. The gas pedal was heavy and difficult to drive while I was on the highway with my children. I started to smell fire coming from the inside of my car. …”

NHTSA complaint #11414737, filed 2021-05, 111 miles

“My vehicle is having the blue screen & message to contact my dealer when in reverse. I understand there is a recall for this. I contacted ford to see why I haven't received a notice & am being told that it only affects certain vehicles yet I'm having the exact issue. It is a safety hazard due to low visibility behind the vehicle when in reverse.”

NHTSA complaint #11656758, filed 2025-04

“I was driving down the road and the vehicle started to cut out like it was running out of fuel. Maybe 1 minute later it died in the middle of heavy traffic and would not re-start. I had to have it towed and I called Ford and they told me to wait until the repair remedy was available to have it fixed. I have been without this vehicle for 6 weeks now and still no remedy.”

NHTSA complaint #11769389, filed 2026-10

“On 9/3/26, car completely shut down/went all black while we were parking. Car was towed to shop the next day. On 9/22/26, Ford told us the battery junction box is the issue and there is currently no ETA as the part is on back order because there is a national shortage on this part. Car has been in the shop for 19 days. Car payments and insurance payments are still being made. In the mean time, I am without a car.”

NHTSA complaint #11766518, filed 2026-09

“While I drive my vehicle down the road the car all of a sudden sounds like you throw it in park, it screeches and grinds in the front and will not let you push the gas pedal down even when on the highway. This causes sever risk to the people around me as well as my children who drive in this car… ford has an open recall for this which my vehicle falls under year and build wise. But does not correlate with my vin #”

NHTSA complaint #11731738, filed 2026-04

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2026921%
20252322%
2024210%
20231413%
20223914%
20214811%
202018815%
2019207%
2018588%
2017946%
20161295%
2015935%
20141006%
20131637%
2012648%
2011958%
20101210%
200926%
20083826%
20072512%
2006396%
2005367%
2004554%
2003545%
20021484%
2001298%
2000788%
1999927%
19981146%
1997805%
1996473%
1995557%
1994756%
1993455%
1992457%
1991529%

Other parts of the 2021 Ford Explorer

Transmission and drivetrain
127 complaints
Other or unknown
90 complaints
Engine
50 complaints
Visibility (wipers, defrost, mirrors)
48 complaints
Back-over prevention (rear camera)
36 complaints
Fuel system
27 complaints
Body and structure
25 complaints
Brakes
24 complaints
Forward collision avoidance
19 complaints
Seats
17 complaints
Suspension
15 complaints
Vehicle speed control
15 complaints

← All problems reported for the 2021 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology