2018 Ford F-350 SD Back-over prevention (rear camera) Problems

“Sync screen has gone black on radio causing all blind spots to be invisible while parking a large vehicle. I was told by ford tech support this is a recall in certain year ford explorers but not in the F series trucks! I looked up the issue on many of ford forums and it is an unresolved issue. If the rear camera is a recall the image projecting device “SYNC Radio” which is a brain to truck should be as well I would imagine. The laborer and parts for the repair are costly to the company and I’m extremely concerned with how I was treated when this is a known issue with ford. …”

“The contact owns a 2018 Ford F-350. The contact stated that while shifted into reverse, the back over prevention screen displayed a black screen, with the “Camera Unavailable” message displayed. The vehicle was taken to the dealer where it was diagnosed that the rear-view camera failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 62,692. …”

“The contact owns a 2018 Ford F-350. The contact stated while reversing, he became aware that the rear-view camera display failed to display an image. As a result of the failure, the contact reversed into a tree. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was 150,000.”

“The contact owns a 2018 Ford F-350. The contact stated that the back-up camera had a glossy covering that developed over time and prevented a clear image. The vehicle had been taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V401000 (Equipment) however the VIN was not included in the recall. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 130,000.”

“The contact owns a 2018 Ford F-250. The contact stated while reversing at an undisclosed speed, the back-up camera was blurry. The vehicle was taken to the dealer to be diagnosed. The contact was notified of a failure with the back over prevention system. The contact referenced NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was not repaired; however, the manufacturer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 55,000.”