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Air bagsPart report

2004 Ford Freestar Air bags Problems

Complaints
9about this part
Share
1%of 1,227 total for the year
Median mileage
38,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the air bags of the 2004 Ford Freestar, 1% of the 1,227 complaints for this model year. Where a mileage was given, the median is 38,500 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When I turn steering wheel I hear a noise like something is loose and rolling around in the air bag housing. Is there a danger of something loose in there acting as a projectile should the air bag deploy? I don't want to mess with this myself, what should I do?”

NHTSA complaint #10445736, filed 2012-01, 156,000 miles

“Alpr system on telephone poles and police cars are attacking my vehicle. Already destroyed my ABS brake system module and now working on my starter motor, blower motor, speed control and etc. Some attacks cause loud base drum like thumping on my dashboard. Other attacks lock my gearshift lever in park, unlock my doors. Stop my speed control from working, and etc. These attacks have been ongoing for about 4 years. Along with these attacks, police cars frequently threaten me with head-on collisions. The thumping scares me when it occurs in heavy traffic and could cause an accident. …”

NHTSA complaint #11084941, filed 2018-04, 65,000 miles

“Air bag light warning indicator illuminated and will not turn off. Vehicle was taken to the dealer, who stated that the parts to fix the front air bags were on back order. The dealer indicated that the front air bags may not deploy since the warning indicator was on. The part came in and the dealer replaced it yet this did not correct the problem.”

NHTSA complaint #10065260, filed 2004-05, 126 miles

“Experienced a sudden loss of motive power to the engine on 2004 Freestar while driving in bad weather and heavy traffic. Air bag light came on as well. Towed to dealer. Told transmission and air bag module needed to be replaced. Cost $4000. Freestar has 48,589 miles. Extended warranty expired in august. Had car in to dealer 4 times during the summer for traction control issues and failure of backup sensors. 2006 had to be towed to dealer due to engine stopped running 3 times in less than 2 miles. Trade in value $5700(minus $4000 in transmission and airbag module replacement)”

NHTSA complaint #10293755, filed 2009-11, 48,500 miles

“Air bag light comes on intermittently. Dealer cannot duplicate the problem. Also, doors will open suddenly. Manufacturer stated the vehicle's defects do not warranty a new vehicle.”

NHTSA complaint #10099523, filed 2004-11, 8 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
200712%
200651%
200581%
200491%

Other parts of the 2004 Ford Freestar

Transmission and drivetrain
851 complaints
Electrical system
118 complaints
Body and structure
94 complaints
Seats
86 complaints
Engine
69 complaints
Brakes
59 complaints
Engine cooling
49 complaints
Vehicle speed control
33 complaints
Other or unknown
29 complaints
Steering
27 complaints
Suspension
25 complaints
Wheels
25 complaints

← All problems reported for the 2004 Ford Freestar

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology