2022 Ford Mustang Mach E Problems

What owners report

Owners of the 2022 Mustang Mach-E most often describe sudden loss or restriction of power while driving, usually tied to the high-voltage battery junction box and the main contactors, and often followed by 12-volt battery trouble and doors that will not unlock. A second, large group of reports covers driver-assist features: adaptive cruise control engaging or holding speed unexpectedly, camera-related systems dropping out, and unintended low-speed acceleration. Many of these events are reported at low mileage, while battery and drive-unit complaints continue well past 40,000 miles.

1. 1
   Electrical system

   Sudden loss of power, 'Stop Safely Now' (junction box /

   • 45 complaints (32%)
   • median 79,721 mi at 3.5 yrs old (2 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2022–2026

   Owners describe a 'Stop Safely Now' or 'Safely stop now' message, often with a turtle or battery icon, followed within seconds by loss of propulsion and sometimes loss of power steering and brakes. Complaints say the car is left stranded on on-ramps, intersections and highway lanes, and that the high-voltage battery junction box was diagnosed and replaced, in some cases more than once. Several owners report that the 12-volt battery was replaced first before the junction box was found. Reported from a few thousand miles into six figures, with many failures near 12,000 to 25,000 miles and repeats around 40,000 to 56,000 miles.

   Recall 25V441000Recall 25V130000Recall 23V687000Recall 22V4120001 related service bulletin

   What to check: Ask whether the vehicle has had the battery contactor recalls (22V412, 23V687, 25V130, 25V441) completed and whether the junction box has ever been replaced. Check for stored warnings or service history mentioning 'Stop Safely Now' or high-voltage battery faults.

   2 excerpts from owner complaints in NHTSA records

   “As I was driving to merge onto the freeway my screen panel said “safely stop now”, with a turtle logo and battery icon coming on. my car then came to a complete stop within a few seconds in the middle of the on-ramp leaving me stranded. I repeatedly tried to turn the car on and off to see if i could get it to accelerate again but to no avail. I had no time to pull my car over since it died immediately. I had enough charge on my battery and am not sure what could have caused this. …”

   NHTSA complaint #11517977, filed 2023-04

   “While driving on Route 1 and attempting to pass another motorist, a flashing red STOP SAFELY NOW lit on my dashboard, along with multiple warnings of a powertrain failure . Thankfully I was near my house and was able to get home. But the FordPass App is saying that I had a high-voltage power malfunction and will need to tow the car to my local dealership. Now I am being told that the high-voltage junction box has failed and needs to be replaced (consistent with Ford Recall notice 23S56). …”

   NHTSA complaint #11556598, filed 2023-11
2. 2
   Forward collision avoidance

   Adaptive cruise control engages or accelerates unexpectedly

   • 29 complaints (21%)
   • median 18,050 mi at 2.7 yrs old (6 state mileage, few)
   • 6 mention a crash, fire or injury
   • filed 2022–2026

   Complaints describe the cruise control turning itself on or holding a set speed after the driver brakes, and some owners attribute it to a touch-sensitive steering wheel button that activates with slight contact. Others report rapid acceleration from parking-lot speeds in drive-thru or parking situations that required hard braking, and a few describe the car surging while reversing or shifting into drive. Reported across the mileage range, several within the first few thousand miles and others later in ownership; often at low speeds in parking areas or with cruise set near the speed limit.

   2 related service bulletins

   What to check: During a test drive, check how easily the cruise control buttons respond to light touch and confirm what happens when you brake with cruise set. Ask whether the adaptive cruise control software updates have been applied.

   2 excerpts from owner complaints in NHTSA records

   “I was backing up the car and the car raced on it own at least couple of times. Luckily no-one was injured. I am worried about the safety of my family including a newborn. There was a Recall 22S29 for the mach-e but it seems to have not fixed the issue for my car.”

   NHTSA complaint #11711144, filed 2026-01

   “Vehicle adaptive cruise control was set at 35mph in a 35mph speed zone as I approached a stop light I tapped the breaks which should have disengaged the cruise control but instead the vehicle speed accelerated. Warning light stated cruise control was disengaged with gray line through speed indicator. I stepped on the brakes hard and the vehicle did stop and accelerator stopped. At no time was my foot on the accelerator pedal as well floor mats were not touching the pedal. Outside vehicle was clean and camera unobstructed. …”

   NHTSA complaint #11533641, filed 2023-07
3. 3
   Electrical system

   Doors will not open, 12-volt battery drain and no-start

   • 35 complaints (25%)
   • median 32,500 mi at 2.9 yrs old (6 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2022–2026

   Complaints describe doors that stop opening from the outside or stay locked with no power, with 'door ajar' or 'door fault' messages on the display, and owners report repeated dealer visits without a lasting fix. Others describe the 12-volt battery draining or failing, which left the car unresponsive or unstartable until the battery and electrical modules were replaced. Reported from roughly 25,000 miles upward, with several owners describing the problem appearing without warning and returning after repairs.

   Recall 25V4040002 related service bulletins

   What to check: Open and close every door from the outside and inside and watch for door fault messages. Ask about the electronic door latch recall (25V404) and whether any 12-volt battery drain software updates were applied.

   2 excerpts from owner complaints in NHTSA records

   “Passenger front door stopped opening from the outside. there is no power going to the door at all. There are alert codes appearing on the dashboard passenger door ajar door fault. service required I have taken it to Ford multiple times over the last 1 year, starting Dec 2024, for a fix and they are unable to find a solution. they attempted replacing physical parts with no success. There were no warning signs before this happened. One day i went to close my front passenger door and it would not open back up. …”

   NHTSA complaint #11699783, filed 2025-11

   “Car went into deep sleep mode after 12 volt battery malfunctioned. Car was completely disabled although it was fully charged. Ford dealership I took to had no knowledge of this ever happening, had no knowledge of vehicle having a 12 v battery, and claimed to of baver heard of any vehicle going into deep sleep mode.”

   NHTSA complaint #11521870, filed 2023-05
4. 4
   Electrical system

   Camera and driver-assist systems unavailable

   • 18 complaints (13%)
   • median 30,000 mi at 2.5 yrs old (5 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2022–2026

   Owners report warnings that front collision warning, automatic emergency braking, adaptive cruise control and lane keeping are disabled, and that a front camera fault makes those systems inoperable. Some describe the rearview camera freezing or going black while reversing and random images appearing on the screen. Dealers often could not duplicate the faults according to the complaints. Reported from very low mileage up to around 30,000 miles, with several describing intermittent failures that became permanent after about a year and a half.

   Recall 25V3150003 related service bulletins

   What to check: Check the instrument panel for driver-assist fault messages on start-up and test the backup camera and forward collision alerts during the drive. Ask whether the rearview camera recall (25V315) and any image-processing software updates were done.

   2 excerpts from owner complaints in NHTSA records

   “The front camera has failed. The automatic emergency breaking, the adaptive cruise control, and normal cruise control do not work, at all. The camera began to fail within the first year of ownership but it would start to work shortly after. After about 1.5 years of ownership, there was a permanent sign of malfunction on the screen, making the above features inoperable.”

   NHTSA complaint #11684564, filed 2025-09

   “Multiple safety features rendered INOPERABLE AND USELESS including front collision warning, automatic emergency braking, adaptive cruise control, lane keeping system because FORD uses an inferior product to connect the vehicle's cameras and sensors. Each of the systems listed front collision warning, automatic emergency braking, adaptive cruise control, lane keeping system are now DISABLED and they are integral to preventing collisions. …”

   NHTSA complaint #11608062, filed 2024-08

Buying note. Ask for the full recall and service history, since several of the most common complaints are tied to software and battery hardware campaigns that can be checked by VIN. A pre-purchase scan for stored high-voltage and driver-assist codes, plus a test drive that includes braking, cruise control and every door, covers most of what owners report.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.