2023 Ford Mustang Mach E Back-over prevention (rear camera) Problems
- Complaints
- 4about this part
- Share
- 3%of 129 total for the year
- Median mileage
- 20,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 4 complaints about the back-over prevention of the 2023 Ford Mustang Mach E, 3% of the 129 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car displayed a warning that the pre-collision assist was not available. This caused all of the safety features not to work (collision warning; lane departure warning; parking collision warning etc.) The car has been in and out of the dealership since Aug. 6th to repair this but Ford has not corrected the problem. We have not been told what is wrong with the car or any estimation on if or when it will be repaired. I requested the service documents for all of the records of when my car has been in the shop for this issue. …”
NHTSA complaint #11692151, filed 2025-10“What component or system failed or malfunctioned, and is it available for inspection upon request? Often when the car is started, the center console screen freezes. When it is in the frozen state the backup camera does not work despite the vehicle reversing. I have video if this event occurring. How was your safety or the safety of others put at risk? While reversing, driver is unable to see hazards (such as pedestrians or other cars) in the back clearly. Has the problem been reproduced or confirmed by a dealer or independent service center? I am not sure. …”
NHTSA complaint #11524966, filed 2023-06“The contact owns a 2023 Ford Mustang Mach-E. The contact stated that while reversing, the Cross Traffic Alert system failed to operate as intended, creating a hazard for the driver. No warning lights were illuminated. The contact stated that on a separate occasion, while driving at various undisclosed speeds, the Blind Spot Information system failed to function as intended, preventing the driver from safely operating the vehicle. No warning lights were illuminated. The cause of the failure was not yet been determined. …”
NHTSA complaint #11666398, filed 2025-06, 20,000 miles“The Mach-E alert systems does not alert the driver if there's a pedestrian close by. The alert system alerts for vehicles only not pedestrians. I would like to see the car have same alert sensitivity for pedestrians as it does for vehicles. Also, when changing lanes lights on the side mirrors have warnings that a vehicle is close by. Ford should add an audible warning like beeping or ringing sound along with the lighted icons on mirrors.”
NHTSA complaint #11640625, filed 2025-02Related recalls
- 25V315000May 9, 2025Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024…Covers: Ford Mustang Mach E 2021–2023, F-150 2021–2024, Edge 2021–2024 +14 more
Related service bulletins
- 11032261Apr 30, 2026This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure.
- 10252665Mar 25, 2024Some 2022-2023 Mustang Mach-E vehicles which recently received a software update delivered over-the-air (OTA) may exhibit an inoperative BlueCruise and lane centering with…
- 10252622Mar 12, 2024Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs)…
- 10251494Feb 28, 2024Software Update FPU 24-PU0121-FTDI-FX for 2023-2024 MY Mach E vehicles is now available. Quality Improvements include - FordPass will remember last known profile. - Allow…
- 10251458Feb 26, 2024This article supersedes TSB 23-2399 to update the vehicle lines affected. 2021-2023 Mustang Mach-E and 2023 e-Transit vehicles may exhibit a condition where the high voltage…
- 10251476Feb 5, 2024Software Update FPU 24-PU0105-CMR-FX for 2022-2023 MY Mach E vehicles is now available. Quality Improvements include - Adds robustness to the Driver State Monitoring system and…
- 10249770Jan 26, 2024Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs)…
- 10249758Jan 15, 2024Some 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and Drive Mode Not Available message displays in the center display screen with or…
- 10247526Dec 12, 2023Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message…
- 10248267Dec 6, 2023Software Update 23-PU1024-MCP-FX for 2023 MY Mach E vehicles is now available. Quality improvements include: - Improvements to State of Charge accuracy during AC charging…
Back-over prevention (rear camera): other model years
Other parts of the 2023 Ford Mustang Mach E
53 complaintsOther or unknown
27 complaintsForward collision avoidance
25 complaintsBrakes
24 complaintsTransmission and drivetrain
24 complaintsFuel system
12 complaintsVehicle speed control
12 complaintsLane departure
9 complaintsEngine
8 complaintsSteering
7 complaintsBody and structure
6 complaintsAir bags
5 complaints
← All problems reported for the 2023 Ford Mustang Mach E
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology