2021 Ford Mustang Back-over prevention (rear camera) Problems
- Complaints
- 4about this part
- Share
- 7%of 55 total for the year
- Median mileage
- 62,896miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the back-over prevention of the 2021 Ford Mustang, 7% of the 55 complaints for this model year. Where a mileage was given, the median is 62,896 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted and black intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25V315000(Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. …”
NHTSA complaint #11672751, filed 2025-07, 53,291 miles“The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rear-view camera display glitched and switched between a black and a blue colored screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that a diagnostic test was needed. The contact referenced an unknown recall with a similar failure description; however, the VIN was not associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,500.”
NHTSA complaint #11713473, filed 2026-01, 72,500 miles“Rear view camera is not working and the infotainment display is freezes up every time after starting the vehicle. The entire infotainment system is inoperable until next ignition cycle. The key SAFTEY concerns is rear view camera doesn't work at all. This is huge issue to drive and park the car safely. Problem is happening for past one month and could not able to use the vehicle safely. Ford service is very bad and cant event schedule a service to check the issue. trying all options. This problem has been happening for 3-4 months intermittently and past 6 weeks its happening always.”
NHTSA complaint #11548399, filed 2023-10Related recalls
- 25V442000Jun 27, 2025Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger…Covers: Ford Mustang 2019–2023, Transit Connect 2018–2022, Ranger 2019–2023 +18 more
Related service bulletins
- 11030282Mar 25, 2026Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 10251493Feb 7, 2024Software Update 24-PU0102-CHG-SUFX for 2021-2023 MY Mach E vehicles is now available. Quality Improvements include: - Improved robustness in alignment of turtle light display to…
- 10251472Feb 6, 2024Software Update FPU 23-PU1113-UNX-DC for 2021-2023 MY Mach E vehicles is now available. Quality Improvements include- The customer is instructed to exit the vehicle when a…
- 10230777Jan 25, 2023Some 2021-2022 Mustang Mach-E vehicles equipped with the rear view camera system only may exhibit the Reverse Brake Assistance Not Available message and diagnostic trouble code…
- 10214878Jun 29, 2022Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super…
- 10191521Apr 28, 2021Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 4 | 5% |
| 2022 | 2 | 4% |
| 2021 | 4 | 7% |
| 2020 | 12 | 10% |
| 2019 | 5 | 3% |
| 2018 | 12 | 6% |
| 2017 | 64 | 24% |
| 2016 | 52 | 14% |
| 2015 | 41 | 9% |
| 2014 | 1 | 0% |
Other parts of the 2021 Ford Mustang
15 complaintsTransmission and drivetrain
9 complaintsEngine
8 complaintsElectrical system
6 complaintsBrakes
5 complaintsOther or unknown
5 complaintsSuspension
3 complaintsAir bags
2 complaintsEngine cooling
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsForward collision avoidance
1 complaintsSeat belts
1 complaints
← All problems reported for the 2021 Ford Mustang
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology