2020 Honda CR-V Air bags Problems
- Complaints
- 47about this part
- Share
- 13%of 358 total for the year
- Median mileage
- 26,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 47 complaints about the air bags of the 2020 Honda CR-V, 13% of the 358 complaints for this model year. Where a mileage was given, the median is 26,500 miles. 8 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle ( 2020 Honda crv) was traveling approx. 50 MPH on a highway when hit by a ford 350 van as it attempted to cross the highway. My vehicle was hit directly on the drivers side demolishing drivers side back passenger door and a portion toward back end including fuel door. No air bags deployed !!! My drivers door was jammed! I was unable to exit my vehicle on the drivers side and had to crawl out front passenger side . I was injured in this accident”
NHTSA complaint #11387168, filed 2021-01, 3,200 miles“I received a recall notice a long time ago and I have checked multiple times with 2 different Honda dealerships (Located in Hickory, NC & Morganton, NC) about a remedy to fix and have been told every time they don't have the parts to fix and not sure when they will. It has been a long time now and I am concerned. NHTSA Recall Number 24V-064”
NHTSA complaint #11651084, filed 2025-03“The passenger airbag off light often stays on when the car is in motion and I am sitting properly in the passenger seat with the seatbelt buckled. I have tried adjusting the seat (which often doesn't work), or the light will stay on again the next time I get in even though the seat position hasn't changed. The dealer where we bought the vehicle says nothing can be done by them. This has happened in two rental vehicles as well (one was a CRV). I am over 65, female and weigh 95-105 lbs.”
NHTSA complaint #11500162, filed 2023-01“On November 9, 2022, I was making a left turn while I had a green light. A car coming from the left did not stop at the red light he had and t-boned my car on the driver side. My airbags deployed as they should. However, when I came to, I smelled smoke which was coming from the airbags. I touched my forehead and realized that something had cut my face. However, no glass from my car (windows, mirrors) was broken. I have no idea where the piece of glass came from but suspect it came from one of the airbags that deployed. …”
NHTSA complaint #11522275, filed 2023-05“When I was driving my vehicle on 7-21-22 at approximately 4:20pm my emergency breaking system was flashing and breaking on it's own. There was nothing in front of my vehicle at the time. Later at approximately 4:25pm a woman hit my passenger side after running a red light. My passenger side airbag did not deploy. However, about 5-10 seconds after impact my steering wheel airbag deployed and hit me in the left side of my face. The delayed reaction has caused lacerations on my face, burns on my hand, bruising and loss of part of my tooth. …”
NHTSA complaint #11475493, filed 2022-07Related recalls
- 26V332000May 21, 2026Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda…Covers: Honda CR-V 2017–2022, Acura MDX 2017–2020, 2022–2026, Honda Odyssey 2018–2026 +14 more
- 24V064000Feb 1, 2024Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback…Covers: Honda CR-V 2020–2021, Acura RDX 2020–2022, Honda Odyssey 2020–2022 +13 more
Related service bulletins
- 10206988Jan 29, 2022ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the…
- 10206395Jan 4, 2022ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the…
- 10202598Oct 22, 2021ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the…
- 10199749Jul 28, 2021Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC…
- 10199320Jul 7, 2021"Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC…
- 10198175Jun 15, 2021Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC…
- 10195030May 28, 2021Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC…
- 10190294Apr 8, 2021Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC…
- 10189838Mar 25, 2021Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC…
- 10188529Mar 3, 2021Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 5 | 3% |
| 2025 | 8 | 3% |
| 2024 | 4 | 1% |
| 2023 | 6 | 1% |
| 2022 | 3 | 1% |
| 2021 | 15 | 4% |
| 2020 | 47 | 13% |
| 2019 | 79 | 7% |
| 2018 | 22 | 1% |
| 2017 | 36 | 2% |
| 2016 | 32 | 8% |
| 2015 | 25 | 4% |
| 2014 | 32 | 5% |
| 2013 | 27 | 7% |
| 2012 | 30 | 7% |
| 2011 | 295 | 53% |
| 2010 | 217 | 45% |
| 2009 | 176 | 46% |
| 2008 | 325 | 34% |
| 2007 | 267 | 30% |
| 2006 | 74 | 19% |
| 2005 | 129 | 27% |
| 2004 | 103 | 21% |
| 2003 | 125 | 27% |
| 2002 | 143 | 28% |
| 2001 | 52 | 37% |
| 2000 | 43 | 33% |
| 1999 | 28 | 22% |
| 1998 | 19 | 15% |
| 1997 | 27 | 25% |
Other parts of the 2020 Honda CR-V
74 complaintsFuel system
49 complaintsElectrical system
43 complaintsSteering
43 complaintsEngine
39 complaintsOther or unknown
36 complaintsBrakes
31 complaintsTransmission and drivetrain
20 complaintsVehicle speed control
11 complaintsSeat belts
10 complaintsLane departure
9 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2020 Honda CR-V
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology