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Visibility (wipers, defrost, mirrors)Part report

2020 Hyundai Palisade Visibility (wipers, defrost, mirrors) Problems

Complaints
131about this part
Share
24%of 542 total for the year
Median mileage
5,044miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 131 complaints about the visibility of the 2020 Hyundai Palisade, 24% of the 542 complaints for this model year. Where a mileage was given, the median is 5,044 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Had a small rock hit the windshield while driving on the interstate in traffic. My speed was maybe 50 MPH. The impact created a very small mark on the windshield. Within 5 minutes, a crack formed that was about 3 inches long. By the end of the day, the crack was over a foot long. I never even had a chance to get the windshield fixed.”

NHTSA complaint #11337836, filed 2020-07, 3,300 miles

“Car has less than 2000 miles and windshield has cracked. I was going 55mph ok a highway and an extremely small pebble hit the windshield causing it to crack. I have owned numerous Hyundai's before and never had an issue with the windshield cracking. The windshield being extremely delicate is a known issue that is easily google-able.”

NHTSA complaint #11344182, filed 2020-08, 1,720 miles

“Was drive on the expressway at 55mph and something struck the windshield. A small chip was on the glass. I called my insurance company and they sent safelite glass to repair the chip. After trying to repair the chip a large crack developed and now the windshield has to be replaced. The windshield is not safe in my opinion. A small chip should not cause the windshield to be replaced.”

NHTSA complaint #11408113, filed 2021-04, 7,904 miles

“My windshield cracked two weeks ago on 9/6/2020, while I was changing the windshield wiper blades on the lower passenger side. The crack stretched from the passenger side to just past the center of the windshield. I had it replaced four days ago on 9/11/2020, and it is cracked again starting in the same area with no known cause.”

NHTSA complaint #11355161, filed 2020-09, 5,087 miles

“Suv has less than 4k miles driving down a 35 MPH road front windshield cracked. Its been about a month and a half and still no answer on when I will get the SUV back. Called corporate they said it was my fault I did not take it to the dealer. I did call the dealer when it happened and they said they do not replace windshields. So why would I take it to the dealer if do not replace it?”

NHTSA complaint #11355616, filed 2020-09, 3,700 miles

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202643%
2025104%
2024144%
20237218%
20225417%
20216214%
202013124%

Other parts of the 2020 Hyundai Palisade

Engine
134 complaints
Other or unknown
99 complaints
Suspension
61 complaints
Seat belts
51 complaints
Electrical system
46 complaints
Transmission and drivetrain
40 complaints
Body and structure
26 complaints
Air bags
25 complaints
Forward collision avoidance
17 complaints
Seats
15 complaints
Steering
15 complaints
Fuel system
13 complaints

← All problems reported for the 2020 Hyundai Palisade

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology