2013 Infiniti G37 Air bags Problems
- Complaints
- 36about this part
- Share
- 57%of 63 total for the year
- Median mileage
- 39,488miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 36 complaints about the air bags of the 2013 Infiniti G37, 57% of the 63 complaints for this model year. Where a mileage was given, the median is 39,488 miles. 5 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Passenger air bag light would light up (meaning air bag will not deploy) when my wife (117 lbs) was seated on the front passenger seat. This was also happening on my 2010 nissan frontier pro 4x truck with leather seats. Nissan dealer could not fix it. They were blaming my wife. This is a safety issue! Please help. Thank you!”
NHTSA complaint #10617715, filed 2014-07, 892 miles“Passenger airbag sensor failed and results in a $7000 fix. Their solution to the problem is a brand new seat. My son exited the vehicle and the airbag light started blinking and now doesn't stop, which means the airbag isn't on. Also, one of the motors responsible for a flap which folds the top down has failed, making the top stop halfway down. The convertible top has four motors (one for each flap). And it's nearly $2000 per motor. The part is back ordered, so it makes me think it is a common problem. Both of these issues are commonly reported by G37 owners on the internet.”
NHTSA complaint #11389604, filed 2021-01, 66,000 miles“Passenger air bags on my G37 its being turned off with a passenger seating in the seat. First started with my daughter age 17 weights about 120 pounds and Infiniti stated that their airbags are activated by weight and that she may be too small which she is 5'4 tall. They didn't address the issue and it continued to happen with everyone seating in the passenger seat including an adult male of 6'2 and over 200 lbs. I took it back to Infiniti of tampa and they didn't address the issue. …”
NHTSA complaint #10585651, filed 2014-04, 100 miles“In my 2013 Infiniti G37 front 'passenger airbag off' light comes on and stays on (means passenger side air bag is disabled) even when a grownup person weighing over 100 pounds sitting on passenger seat, putting front passenger at risk in case of a crash. It seems occupant classification system (ocs) is not working as it should making car computer think that a child is sitting on front passenger seat. I have had my car checked by dealer twice but they did not find anything wrong and stated that it's working as designed but the issue still persist. …”
NHTSA complaint #10896831, filed 2016-08, 500 miles“I was in a parking lot. I backed out when I started to shift into drive the car accelerated and started to spin in circles. The steering wheel locked. I was not in control of the car and nothing would worked in the car. I couldn't shift gears so I shoved it into park. The car finally stopped but not before it hit an island causing $7822 in damages to the rear of the car. The air bags did not deploy. I was quite shaken up but had no serious injury. A police report was filed. The manufacturer was contacted at the local and regional levels. …”
NHTSA complaint #10767417, filed 2015-09, 27,633 milesRelated service bulletins
- 10149803Oct 2, 2018Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer…
- 10192514Jan 16, 2015SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags…
- 10192314Jan 27, 2014SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM)…
- 10192220Jul 25, 2013SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the…
Air bags: other model years
Other parts of the 2013 Infiniti G37
8 complaintsElectrical system
7 complaintsOther or unknown
7 complaintsBrakes
4 complaintsEngine
4 complaintsVehicle speed control
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSteering
3 complaintsTransmission and drivetrain
2 complaintsEquipment
1 complaintsFuel system
1 complaintsSeats
1 complaints
← All problems reported for the 2013 Infiniti G37
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology