2019 Jeep Cherokee Equipment Problems

“The radio cuts in and out only on fm station not on am or if your playing through bluetooth or ax cord. I seen tons of complaints all over the internet and nothing is being done about it. We are ready to take the car back. Please do recall and replace radio. When it does this you can turn volume all the way up and its not very loud. Love the car please fix thanks”

“Uconnect system malfunctioning. While driving it automatically switch the controls between radio to car play to A/C high fan speed and change heating settings - it repeats it over and over enabling random functions without allowing us to control it. Finally need to switch off entire system else we cannot drive the car safely.”

“The contact owns a 2019 Jeep Cherokee. The contact stated that the infotainment system screen was delaminating, causing the touchscreen to activate the heat, the A/C, and other systems independently. The vehicle was taken to the dealer, where it was determined that the infotainment system needed to be replaced, and the contact was informed that the repair was not covered under warranty. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. …”

“The contact owns a 2019 Jeep Cherokee. The contact stated shortly after receiving routine maintenance at unknown local dealer, the infotainment screen delaminated. The contact also stated that the vehicle would independently call 911. The contact took the vehicle back to dealer where it was diagnosed with needing the radio to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V917000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. …”