2023 Jeep Grand Cherokee L Body and structure Problems
- Complaints
- 2about this part
- Share
- 2%of 96 total for the year
- Median mileage
- 59,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 2 complaints about the body and structure of the 2023 Jeep Grand Cherokee L, 2% of the 96 complaints for this model year. Where a mileage was given, the median is 59,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the infotainment display was frequently powering off and on and failed to display pertinent vehicle safety information; however, the vehicle returned to normal functionality, and the contact continued driving to the destination. Upon the return trip to the residence and loading groceries into the rear of the vehicle, the liftgate started to close independently. …”
NHTSA complaint #11692202, filed 2025-10, 59,000 miles“Rear liftgate will not open, attempts about 1/4 of movement then back in to lock and gives an object detected alert on driver's instrument cluster when nothing is behind vehicle. After multiple attempts to open the Lift Gate Temporarily unavailable alert presents on driver's cluster. This occurs from inner switch or trying to open from the lever and the key fob next to license plate. Cleaning cameras and bumper sensors seems to work once but the issue reoccurs immediately or after few cycles of door. …”
NHTSA complaint #11656956, filed 2025-04Related service bulletins
- 11037592Sep 23, 2026Applique - front door
- 11037350Sep 10, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11037345Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11036761Aug 26, 2026LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables…
- 11036170Aug 3, 2026SEAL - LOWER AGS
- 11035072Jul 10, 2026Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT…
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
Body and structure: other model years
Other parts of the 2023 Jeep Grand Cherokee L
38 complaintsElectrical system
23 complaintsForward collision avoidance
12 complaintsOther or unknown
8 complaintsBrakes
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsEngine
6 complaintsSteering
6 complaintsAir bags
4 complaintsSeats
4 complaintsTransmission and drivetrain
4 complaintsExterior lighting
3 complaints
← All problems reported for the 2023 Jeep Grand Cherokee L
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology