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Visibility (wipers, defrost, mirrors)Part report

2012 Kia Soul Visibility (wipers, defrost, mirrors) Problems

Complaints
6about this part
Share
1%of 515 total for the year
Median mileage
23,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the visibility of the 2012 Kia Soul, 1% of the 515 complaints for this model year. Where a mileage was given, the median is 23,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My car's heater assembly control has failed and in doing so my car's heater defaulted to cold and face making it impossible to defrost the windshield. Kia wants an astronomical fee to diagnose the problem and even more for the part and installation.”

NHTSA complaint #10785246, filed 2015-10, 88,700 miles

“Sat. 8-24-13, around 3:20 pm, I went out to my 2012 Kia SOUL parked on the street, in part-shade, in a residential area of centerville, oh. The windows were cracked, and the temp outside was in the mid-80's. I opened my front door & put in my beach bag. I then opened the back door, and closed the front door, when I heard a 'boom'. The back glass on the hatch back exploded from the middle & laced everywhere else, leaving a hole in the middle about 2 feet wide. …”

NHTSA complaint #10537246, filed 2013-08, 57,108 miles

“Driving down local street when a stone hit the windshield cracking it. Kia has a bumper to bumper warranty I called them to fix the windshield and was told that it was not covered. I then took the car and had it repaired by a glass company. The repair cost me only 37.50 but I have never had this happen before in any car or truck I owned. This is also the first new car and foreign car that I bought. I know this happens but! If Kia is offering bumper to bumper warranties the windshield should be covered.”

NHTSA complaint #10554753, filed 2013-12, 23,000 miles

“Where do I start, my 2012 Kia SOUL has about 86,000 miles and has experience issues over the past few years. It started a few years ago where I changed my left brake light and discovered it was an ongoing issue where bulb is burnt and have to replace about twice yearly. Second, sometimes when I go to crank my car it would start faintly then stall out and I will have to retry again until it cranks correctly. This having also been occurring for a few years. Third, within this past year I've experienced A/C control problems. …”

NHTSA complaint #11207951, filed 2019-05

“The contact owns a 2012 Kia SOUL. The contact stated the blower, which operated the air conditioner and defroster, malfunctioned. The windows did not defrost and impaired the field of vision. The contact took the vehicle to a dealer. The dealer replaced the under wire cable and the blower system, but none of the repairs remeded the failure. The contact also notified the manufacturer and filed a complaint. The failure mileage was 3,000. Updated 05/21/12 the consumer stated the vehicle has been to the dealer seven times for the same problem. Updated 05/23/12”

NHTSA complaint #10455868, filed 2012-04, 3,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202518%
202312%
202173%
202031%
201943%
201842%
201710%
201681%
201571%
201471%
2013152%
201261%
2011179%
20101410%

Other parts of the 2012 Kia Soul

Engine
210 complaints
Steering
166 complaints
Brakes
46 complaints
Other or unknown
40 complaints
Electrical system
38 complaints
Engine cooling
32 complaints
Fuel system
23 complaints
Transmission and drivetrain
21 complaints
Body and structure
18 complaints
Air bags
17 complaints
Exterior lighting
10 complaints
Vehicle speed control
10 complaints

← All problems reported for the 2012 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology