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Visibility (wipers, defrost, mirrors)Part report

2020 Kia Soul Visibility (wipers, defrost, mirrors) Problems

Complaints
3about this part
Share
1%of 388 total for the year
Median mileage
5,350miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the visibility of the 2020 Kia Soul, 1% of the 388 complaints for this model year. Where a mileage was given, the median is 5,350 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Brand new car with 6k miles and when it rains the headlights fill up with so much moisture it's blocking output from the light and causing flickering with the bulb interminably. This is causing me to pull of the road during rainfall and at night and I was informed this is normal for Kia from the general manager at wesley chapel Kia in wesley chapel fl. Kia refused to replace the headlights under platinum warranty on a new car when they have a TSB out about the same issue”

NHTSA complaint #11351547, filed 2020-08, 6,200 miles

“1-13-2020 driving when a little rock made a chip in my windshield and within seconds a crack about 8 inches long appeared and now the crack is a foot long. When we bought the vehicle we were told our warranty would cover everything, but when we took it in they informed us we only got bumper to bumper mechanical. The person we got it from lied to us about what we were getting and we thought we could trust him. We had to reset the radio because sometimes it would work sometimes it wouldn't, then my backup cam wouldn't work if the radio was on the fritz. …”

NHTSA complaint #11301378, filed 2020-01, 4,500 miles

“The contact owns a 2020 Kia Soul. The contact stated while reversing the vehicle and depressing the brake pedal to stop the vehicle, the brake pedal was rigid and failed to stop the vehicle. The contact stated no warning light was illuminated. The contact turned off the vehicle to stop the vehicle. The contact stated that after restarting the vehicle, the brake pedal operated as needed. The contact stated while the vehicle was in park(P), the message to shift to park(P) was displayed. Additionally, the oil pressure and charging warning lights were intermittently illuminated. …”

NHTSA complaint #11501020, filed 2023-01

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202518%
202312%
202173%
202031%
201943%
201842%
201710%
201681%
201571%
201471%
2013152%
201261%
2011179%
20101410%

Other parts of the 2020 Kia Soul

Engine
245 complaints
Transmission and drivetrain
91 complaints
Other or unknown
54 complaints
Electrical system
28 complaints
Fuel system
16 complaints
Steering
16 complaints
Vehicle speed control
14 complaints
Brakes
11 complaints
Engine cooling
11 complaints
Body and structure
10 complaints
Exterior lighting
6 complaints
Forward collision avoidance
5 complaints

← All problems reported for the 2020 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology