2020 Mazda CX-5 Steering Problems
- Complaints
- 1about this part
- Share
- 1%of 108 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the steering of the 2020 Mazda CX-5, 1% of the 108 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The steering column in this car has a known defect in the steering column nut resulting in knocking/rattling/clunking. Mazda is aware of this issue and has redesigned the steering column and issued multiple TSBs for specific models, years, and even VINs. Mazda is not classifying this a a safety issue to avoid recall but if the part is to fail it can result in loss of vehicle control and a crash. The steering column is main component necessary to have control over the car and the direction it travels. …”
NHTSA complaint #11724703, filed 2026-03Related service bulletins
- 11026350Nov 8, 2025Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three…
- 11013654Jan 24, 2025Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10249497Jan 23, 2024Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load…
- 10248384Dec 1, 2023Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular…
- 10235414Apr 3, 2023Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 10% |
| 2024 | 3 | 7% |
| 2023 | 2 | 3% |
| 2022 | 1 | 2% |
| 2021 | 2 | 1% |
| 2020 | 1 | 1% |
| 2019 | 3 | 1% |
| 2018 | 3 | 1% |
| 2016 | 7 | 1% |
| 2015 | 2 | 2% |
| 2014 | 7 | 2% |
| 2013 | 4 | 2% |
Other parts of the 2020 Mazda CX-5
31 complaintsOther or unknown
25 complaintsEngine
17 complaintsBrakes
15 complaintsForward collision avoidance
12 complaintsTransmission and drivetrain
8 complaintsBody and structure
6 complaintsVehicle speed control
6 complaintsAir bags
5 complaintsBack-over prevention (rear camera)
4 complaintsExterior lighting
4 complaintsFuel system
4 complaints
← All problems reported for the 2020 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology