2016 Mazda CX-5 Steering Problems
- Complaints
- 7about this part
- Share
- 1%of 511 total for the year
- Median mileage
- 34,980miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the steering of the 2016 Mazda CX-5, 1% of the 511 complaints for this model year. Where a mileage was given, the median is 34,980 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on a slope with bit of curve on a highway when I applied a mild brake to reduce the speed, the car abruptly moved straight left and goes off road. The brake and steering didn't respond immediately for few seconds and the car keep going down off road on a very rough terrain. Luckily it stopped few meters before a sharp fall.”
NHTSA complaint #11013605, filed 2017-08, 1,048 miles“The following warning and warning lights began around 34,980 miles on my 2016.5 Mazda CX-5 grand touring 2.5l skyactiv-g while driving down the interstate: master warning light, check engine light, power steering, keyless system malfunction, smart city brake support malfunction, forward scbs disabled, check engine light, tcs/dsc indicator light, tcs off indicator light, blind spot monitoring (bsm) off indication, brake system warning light, ABS warning light, electric brake warning light, air bag/front seat belt pretensioner system warning light, tire pressure monitoring system warning…”
NHTSA complaint #11407988, filed 2021-04, 34,980 miles“I was slowly turning left into an alley when I heard a loud noise, the front of my car dropped, and the car immediately stopped and was immovable. Upon getting out of the car, it appears some joint separated from the wheel.”
NHTSA complaint #11736286, filed 2026-05“There is a rubbing/grinding/vibration feel on the pedals and steering wheel, including the entire body vibration that can be also seen in the side mirrors. These problem are more noticeable at high speed. I suspect either the tire, brake, rotors, alignment, suspension or transmission problems. I have brought my car 6 times to three different dealership already with the guidance from Mazda corporate costumer service but they are denying my CX-5 issues. This is pretty scary to drive, I always feel that something bad gonna happen on my car in the freeway because of rough and bumpy ride. …”
NHTSA complaint #11023733, filed 2017-09“The contact owns a 2016 Mazda CX-5. The contact stated while reversing the vehicle, the contact heard an abnormal loud clanking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and it was diagnosed with the bolt torque needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V203000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 38,000.”
NHTSA complaint #11424686, filed 2021-07, 38,000 milesRelated recalls
- 16V203000Apr 11, 2016Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2…Covers: Mazda CX-5 2014–2016, CX-9 2013–2015, MAZDA2 2013–2014 +1 more
Related service bulletins
- 11026350Nov 8, 2025Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three…
- 11013654Jan 24, 2025Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10235414Apr 3, 2023Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the…
- 10232277Feb 16, 2023Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the…
- 10210902Apr 5, 2022Some customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
- 10208556Feb 23, 2022Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10189816Mar 12, 2021Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the…
- 10186699Jan 26, 2021Some customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
- 10186693Jan 21, 2021Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 10% |
| 2024 | 3 | 7% |
| 2023 | 2 | 3% |
| 2022 | 1 | 2% |
| 2021 | 2 | 1% |
| 2020 | 1 | 1% |
| 2019 | 3 | 1% |
| 2018 | 3 | 1% |
| 2016 | 7 | 1% |
| 2015 | 2 | 2% |
| 2014 | 7 | 2% |
| 2013 | 4 | 2% |
Other parts of the 2016 Mazda CX-5
161 complaintsBrakes
72 complaintsElectrical system
71 complaintsOther or unknown
58 complaintsTransmission and drivetrain
51 complaintsVisibility (wipers, defrost, mirrors)
47 complaintsEngine
39 complaintsFuel system
20 complaintsAir bags
19 complaintsBody and structure
19 complaintsSeats
17 complaintsVehicle speed control
13 complaints
← All problems reported for the 2016 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology