2002 Mercedes-Benz E Class Problems
- Complaints
- 8filed with NHTSA
- Median mileage
- 44,716miles, 6 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2002 Mercedes-Benz E Class (complaints, recalls, investigations). Report an error
NHTSA recorded 8 consumer complaints for the 2002 Mercedes-Benz E Class. The part named most often is electrical system, with 3 complaints (38% of the total), followed by visibility (2) and other or unknown (1). 6 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 44,716 miles. NHTSA lists 0 recall campaigns and 4 technical service bulletins for this model year. Electrical system complaints overlap with 1 technical service bulletin filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system3 38%
- Other or unknown1 13%
- Suspension1 13%
- Wheels1 13%
Example complaints
Electrical system: “I reiterate ....this vehicle is a death trap! Mercedes benz installed power seat controllers in this car that fail very frequently. This design flaw causes the unit to run power seat components constantly even when the car is parked, key removed and the car is locked. Within 2-11 hours, the activity of this fault seat controller unit drains the car battery! When you try to jump start the car as per mercedes benz owners manual instructions, the process causes the rear left sam (signal acquisition and actuator module driver side) to lose partial or full memory. …”
NHTSA complaint #10585495, filed 2014-04, 102,000 milesVisibility (wipers, defrost, mirrors): “Faulty cover on illuminated vanity mirror: 1. The design of the cover for the illuminated vanity mirror on the mercedes benz 2002 e320 is faulty leading to the cover breaking off easily during normal use. The danger created by the breaking off of the cover is that when the sun visor is pulled down to protect against sun glare, the exposed mirror creates a dangerous distraction to the driver. …”
NHTSA complaint #10205692, filed 2007-10, 50,023 milesOther or unknown: “The contact stated while driving 5 MPH, the child was observed unlatching the lever and loosening the entire harness. The system used to secure the seat was a lap belt combination for a forward facing child seat. The contact alerted the manufacturer, but no resolution was provided. Make: britax, model: marathon, model#e9l0627, dom: 05/12/05, updated 10/18/2006 - the consumer's 21 month old child pulled back on the strap which caused the harness release lever to be depressed. The child's weight against the harness released the harness.”
NHTSA complaint #10170116, filed 2006-10, 35,000 milesSuspension: “Front struts failed, air suspension (air leak) and wheels collapsed up into wheel wells. The front wheels could not be turned at all; if turned the tires would have rubbed on the wheel wells resulting in sudden deflation. This collapse occured after the car was parked in my garage following 140 miles of interstate driving. I believe the leak occured while I was driving as the computer indicated my mpg had dropped 2 mpg compared to earlier in the day. There were no replacement parts available in the u.s. …”
NHTSA complaint #10232529, filed 2008-06, 53,000 milesMileage when problems were reported
50% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 35,000 and 53,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
NHTSA lists no recall campaigns for the 2002 Mercedes-Benz E Class in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 4 on record; the latest 4 are shown.
- 10136029Jun 20, 2014Equipment. SENTEX gate operator with Clik Card Remote not compatible with Homelink
- 10015377Jun 4, 2008Exterior lighting. Revised repair procedure and additional applicable models. Model 170, 202, 208 and 210 models. Front fog lamp(s) inoperative. Mercedes-benz. *tt model years: 1994-2004. Updated 09/09/08.
- 10016632Apr 1, 2006Electrical system. The alternator regulator may fail to prevent voltage values ranging beyond the specified tolerance limits.
- 10015071Apr 5, 2005Body and structure. Trunk lid opens or closes too quickly while operating with remote trunk lid control button.
Other model years of the Mercedes-Benz E Class
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2008 | 5 | 38,000 | 0 | — | — | — | Not enough data |
| 2006 | 10 | 65,000 | 1 | — | — | — | Not enough data |
| 2005 | 9 | 64,410 | 3 | — | — | — | Not enough data |
| 2004 | 15 | 5,450 | 4 | — | — | — | Stable |
| 2003 | 45 | 9,718 | 4 | — | — | Not compared (before 2008) | Stable |
| 2002 | 8 | 44,716 | 0 | — | — | — | Not enough data |
| 2001 | 15 | 69,300 | 0 | — | — | — | Stable |
| 2000 | 34 | 78,800 | 0 | — | — | Not compared (before 2008) | Stable |
| 1999 | 13 | 99,059 | 1 | — | — | — | Not enough data |
| 1998 | 24 | 98,000 | 0 | — | — | — | Stable |
| 1997 | 38 | 90,000 | 1 | — | — | Not compared (before 2008) | Stable |
| 1996 | 16 | 125,250 | 1 | — | — | — | Stable |
| 1995 | 21 | 170,000 | 1 | — | — | — | Stable |
| 1994 | 38 | 111,000 | 1 | — | — | Not compared (before 2008) | Stable |
| 1993 | 7 | 72,500 | 1 | — | — | — | Not enough data |
All Mercedes-Benz E Class model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2002 Mercedes-Benz E Class have?
NHTSA recorded 8 consumer complaints for the 2002 Mercedes-Benz E Class as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Mercedes-Benz E Class is reported most often?
Electrical system is named most often, in 3 complaints (38% of the total), followed by visibility with 2.
Has the 2002 Mercedes-Benz E Class been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2002 Mercedes-Benz E Class reported?
Among the 6 complaints that include a mileage, the median is 44,716 miles and the middle half falls between 35,000 and 53,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.