2013 Mercedes-Benz E350 Steering Problems
- Complaints
- 10about this part
- Share
- 6%of 164 total for the year
- Median mileage
- 54,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the steering of the 2013 Mercedes-Benz E350, 6% of the 164 complaints for this model year. Where a mileage was given, the median is 54,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Suspension issues, I just placed 4 new tires on my car in june of 2018. On dec 28, 2019 my car felt as if someone was unscrewing all of my wheels off and I spent out losing control of the vehicle. I am unable to get Mercedes-Benz USA to share ground clearance specification for my vehicle. My car has 100.000 miles. Mbusa directed me to the local dealer but the dealer couldn't find the spec. I was told I would receive a call back and never did. I googled info regarding my issues and saw this site and was like wow.”
NHTSA complaint #11204985, filed 2019-05, 100,000 miles“I was told my battery did not pass medtronics testing during scheduled maintenance service but I chose not to replace battery at that time, exactly 1 week later my car does not start while out running errands. I try to jump start vehicle and still unable to start it...I have it towed to the dealership it was at 1 week prior. They replace battery at $425 then tell me that my car still won't start. They run other diagnostic tests and tell me that my key is not recognizing the steering wheel; that the steering wheel lock module needs to be replaced at a cost of $1409. …”
NHTSA complaint #11109496, filed 2018-07, 54,000 miles“The electric steering column adjustment to move steering wheel up and/or down becomes inoperable. However the in & out adjustment still works. This makes proper steering wheel and air bag location impossible. It was noticed while driving that the steering wheel was not in the proper/comfortable position. I have gone online and this apparently is a known and common problem. A plastic part called the coupling collar, part #a203 462 06 78 breaks and renders the up and down adjustment impossible. From what I have read this covers multiple models and model years.”
NHTSA complaint #10810500, filed 2015-12, 25,000 miles“The electric steering column adjustment to move steering wheel up and/or down has become inoperable. However the in & out adjustment still works. This makes proper steering wheel and air bag location impossible. It was noticed while driving that the steering wheel was not in the proper/comfortable position. I have gone online and this apparently is a known and common problem in mercedes benz automobiles. Safe adjustment is impossible. Vehicle stationary.”
NHTSA complaint #10993837, filed 2017-06, 14,028 miles“The electric steering column adjustment to move steering wheel up and/or down (tilt feature) has becomes inoperable (the telescopic adjustment feature still works). This makes proper steering wheel and air bag location impossible. It was first noticed upon starting the car at work that the steering wheel remained in the up position (entry/exit). This apparently is a known and common problem that impacts multiple models and model years. My friend's 2013 c250 also had this problem, but was repaired under a recall / TSB. …”
NHTSA complaint #11291841, filed 2019-12, 56,000 milesRelated service bulletins
- 10056472Jun 20, 2014Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering…
- 10167002Feb 25, 2014Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- 10167003Feb 18, 2014Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were…
- 10167000Feb 18, 2014Surface damage on steering wheel trim
- 10167550Jul 18, 2013Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 5 | 10% |
| 2015 | 5 | 16% |
| 2014 | 27 | 10% |
| 2013 | 10 | 6% |
| 2012 | 9 | 4% |
| 2011 | 11 | 5% |
| 2010 | 8 | 4% |
| 2009 | 1 | 2% |
| 2008 | 4 | 2% |
| 2007 | 3 | 1% |
| 2006 | 6 | 2% |
| 2005 | 1 | 7% |
| 2003 | 1 | 14% |
Other parts of the 2013 Mercedes-Benz E350
47 complaintsBrakes
32 complaintsBody and structure
18 complaintsOther or unknown
16 complaintsEngine
15 complaintsSuspension
13 complaintsElectrical system
12 complaintsFuel system
11 complaintsVehicle speed control
9 complaintsWheels
8 complaintsTransmission and drivetrain
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaints
← All problems reported for the 2013 Mercedes-Benz E350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology