2013 Mercedes-Benz E350 Body and structure Problems
- Complaints
- 18about this part
- Share
- 11%of 164 total for the year
- Median mileage
- 90,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 18 complaints about the body and structure of the 2013 Mercedes-Benz E350, 11% of the 164 complaints for this model year. Where a mileage was given, the median is 90,000 miles. 4 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Suspension issues, I just placed 4 new tires on my car in june of 2018. On dec 28, 2019 my car felt as if someone was unscrewing all of my wheels off and I spent out losing control of the vehicle. I am unable to get Mercedes-Benz USA to share ground clearance specification for my vehicle. My car has 100.000 miles. Mbusa directed me to the local dealer but the dealer couldn't find the spec. I was told I would receive a call back and never did. I googled info regarding my issues and saw this site and was like wow.”
NHTSA complaint #11204985, filed 2019-05, 100,000 miles“Suspension issues, I just placed 4 new tires on my car in june of 2018. On dec 28, 2019 my car felt as if someone was unscrewing all of my wheels off and I spent out losing control of the vehicle. I am unable to get Mercedes-Benz USA to share ground clearance specification for my vehicle. My car has 100.000 miles. Mbusa directed me to the local dealer but the dealer couldn't find the spec. I was told I would receive a call back and never did. I googled info regarding my issues and saw this site and was like wow.”
NHTSA complaint #11204983, filed 2019-05, 100,000 miles“I purchased the car (certified pre-owned) on december 18, 2014. On february 13, 2015 I was parking in a restaurant parking lot. All of a sudden I felt the crash. At first I thought a vehicle had run into the back of my car. However, it turned out my vehicle had rolled backwards into another car. I had just pulled into the parking spot (which was on a slight incline) and was about to put it in park when this occurred. I accepted responsibility for the damage to my car and the other car involved and filed with my insurance. …”
NHTSA complaint #10693628, filed 2015-03, 23,000 miles“I took car to dealer to have subframe repaired due to rust and the brake lines are rusted as well due to this issue and i am being charged for the brake lines.”
NHTSA complaint #11689488, filed 2025-09“Suspension issues, I just placed 4 new tires on my car in june of 2018. On dec 28, 2019 my car felt as if someone was unscrewing all of my wheels off and I spent out losing control of the vehicle. I am unable to get Mercedes-Benz USA to share ground clearance specification for my vehicle. My car has 100.000 miles. Mbusa directed me to the local dealer but the dealer couldn't find the spec. I was told I would receive a call back and never did. I googled info regarding my issues and saw this site and was like wow. It was raining and I was doing 60 miles nothing more.”
NHTSA complaint #11204992, filed 2019-05Related recalls
- 15V088000Feb 13, 2015Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550…Covers: Mercedes-Benz E350 2013–2015, E400 Hybrid 2013–2015, CLS550 2013–2015 +5 more
Related service bulletins
- 11038217Sep 14, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11036101Aug 6, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11033181Jun 2, 2026Complaint The underfloor paneling is loose or sags (picture 1). Cause Mounting clips broken or not correctly engaged. Remedy Replace all mounting clips with collar nuts with…
- 11032518Apr 25, 2026The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no…
- 11009122Oct 23, 2024Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump…
- 10252770Mar 12, 2024As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA)…
- 10235673Apr 28, 2023To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a…
- 10233780Mar 10, 2023Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000…
- 10232334Feb 14, 2023To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a…
- 10232321Feb 10, 2023Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2017 | 1 | 14% |
| 2016 | 7 | 14% |
| 2015 | 4 | 13% |
| 2014 | 25 | 9% |
| 2013 | 18 | 11% |
| 2012 | 8 | 4% |
| 2011 | 15 | 7% |
| 2010 | 11 | 6% |
| 2009 | 3 | 5% |
| 2008 | 6 | 3% |
| 2007 | 2 | 1% |
| 2006 | 5 | 1% |
| 2005 | 1 | 7% |
Other parts of the 2013 Mercedes-Benz E350
47 complaintsBrakes
32 complaintsOther or unknown
16 complaintsEngine
15 complaintsSuspension
13 complaintsElectrical system
12 complaintsFuel system
11 complaintsSteering
10 complaintsVehicle speed control
9 complaintsWheels
8 complaintsTransmission and drivetrain
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaints
← All problems reported for the 2013 Mercedes-Benz E350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology