2013 Mercedes-Benz E350 Visibility (wipers, defrost, mirrors) Problems

“The panoramic sunroof exploded outward. When it occurred the sound was like someone fired a shotgun next to my head. I was driving northbound on I-25 just south of denver. Had the fabric sunshade not been extended forward so it contained the glass the occupants in the car would have been showered with the sharp shards, which were so sharp the pieces that flew back on the back window and trunk lid left deep scratches on those surfaces. Not sure how much glass was thrown up into the air and impacted traffic behind the car. Think about a motorcycle rider being hit by these flying shards of glass. …”

“The contact owns a 2013 Mercedes-Benz E350. The contact stated that the panoramic sunroof was making a crackling sound as if it was about to fracture. The contact was concerned that the sunroof glass might fracture with impact with passengers seated inside the vehicle. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.”

“The contact owns a 2013 Mercedes-Benz E350. The contact stated that after taking the vehicle through a car wash, water started leaking into the vehicle from around the sunroof frame. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V874000 (Visibility); however, neither the VIN nor the model year was included. The manufacturer was not informed of the failure. The failure mileage was approximately 91,000.”

“The contact owns a 2013 Mercedes-Benz E350. The contact stated while his wife was driving at 55 mph, the sunroof sliding door detached and fell on her right shoulder and head. The driver sustained headaches for a couple of days but did not seek medical attention. The contact took the vehicle to a local dealer, where it was diagnosed with needing the airflow panel to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.”

“The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving at undisclosed speeds, the front end of the panoramic sunroof allowed water to leak into the vehicle during inclement weather. The local dealer was contacted, and the contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. Upon further research, the contact related the failure to NHTSA Campaign Numbers: 19V918000 (Visibility) and 21V197000 (Structure); however, the VIN was not included. The manufacturer was made aware of the failure. …”