2013 Mercedes-Benz E350 Suspension Problems
- Complaints
- 13about this part
- Share
- 8%of 164 total for the year
- Median mileage
- 122,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the suspension of the 2013 Mercedes-Benz E350, 8% of the 164 complaints for this model year. Where a mileage was given, the median is 122,500 miles. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Suspension issues, I just placed 4 new tires on my car in june of 2018. On dec 28, 2019 my car felt as if someone was unscrewing all of my wheels off and I spent out losing control of the vehicle. I am unable to get Mercedes-Benz USA to share ground clearance specification for my vehicle. My car has 100.000 miles. Mbusa directed me to the local dealer but the dealer couldn't find the spec. I was told I would receive a call back and never did. I googled info regarding my issues and saw this site and was like wow.”
NHTSA complaint #11204983, filed 2019-05, 100,000 miles“Despite all attempts, I am unable to get Mercedes-Benz USA to share the ground clearance specification for my vehicle. My car has 145,000 miles. I need to replace front shocks/struts. I need the ground clearance spec in order to determine whether to replace front springs at the same time. Ground clearance is commonly published as part of technical specifications for all other cars. This is the first car I have owned for which the ground clearance specification is neither published nor available through other means from the manufacturer. …”
NHTSA complaint #11204298, filed 2019-04, 145,000 miles“There was already a recall for my rear subframe that I am now getting done due to rust corroding the metal structure. However, upon the dealers inspection the corrosion is also present on the rear brake lines which cause a safety concern and are charging $4000 to replace the brake lines aside from the warranty repair. It poses a safety hazard if the lines were to fail and have heard of others having the same issue along with rotted rear subframes.”
NHTSA complaint #11644847, filed 2025-02“My rear subframe is rotting out. This was found at a Mercedes dealer while they were performing a normal scheduled service. They quoted a price to replace the subframe at $3400. It has chewed up my right rear tire and they suggested I replace all four tires at a cost of $1275”
NHTSA complaint #11470779, filed 2022-06“My vehicle was pulling in the rear when braking. My mechanic informed me that it was a rotted undercarriage. When I called Mercedes they informed me that there is a problem with many models of Mercedes with this. They told me there is a warranty to cover it. This is a very dangerous condition. There should be a recall on all impacted vehicles. This safety failure and lack of transparency by the company (reportedly known for years) puts owners and motorists at risk. Please investigate. To make matters worse, the Dealers are unresponsive and slow to provide service and help. …”
NHTSA complaint #11561703, filed 2023-12Related service bulletins
- 11032684May 13, 2026Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can…
- 11017211Apr 21, 2025Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt, and environmental influences, corrosion may be…
- 10151948Jul 19, 2018Display of suspension setting in head unit implausible
- 10166993Jan 31, 2014Creaking/squeaking noises from the front axle when steering
- 10051975Dec 4, 2013Xentry (mercedes): with steering at full lock, noise can be heard, like knocking and/or creaking, coming from area of front axle when maneuvering. Models 203 (c240, 320, 32…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 20% |
| 2016 | 1 | 2% |
| 2015 | 2 | 6% |
| 2014 | 30 | 11% |
| 2013 | 13 | 8% |
| 2012 | 14 | 6% |
| 2011 | 17 | 8% |
| 2010 | 17 | 9% |
| 2009 | 3 | 5% |
| 2008 | 5 | 3% |
| 2007 | 9 | 3% |
| 2006 | 4 | 1% |
| 2003 | 1 | 14% |
Other parts of the 2013 Mercedes-Benz E350
47 complaintsBrakes
32 complaintsBody and structure
18 complaintsOther or unknown
16 complaintsEngine
15 complaintsElectrical system
12 complaintsFuel system
11 complaintsSteering
10 complaintsVehicle speed control
9 complaintsWheels
8 complaintsTransmission and drivetrain
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaints
← All problems reported for the 2013 Mercedes-Benz E350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology