2011 Nissan Murano Body and structure Problems
- Complaints
- 13about this part
- Share
- 9%of 148 total for the year
- Median mileage
- 57,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the body and structure of the 2011 Nissan Murano, 9% of the 148 complaints for this model year. Where a mileage was given, the median is 57,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving up rt 33 going north toward ridgefield and there were fallen/cut branches on the side of the road (across the street from linden tree) that were sticking out, and scratched the full length of the right side of my car. They appeared to have been pushed to the side, but not enough to avoid brushing a car. I have a black car and one mark in particular runs the full length of the car. I took it to a car wash this morning hoping it would wash off, but it is a scratch. I spoke to gaylan in new canaan who suggested I file the claim here. I am not sure if this is the right section. …”
NHTSA complaint #10898666, filed 2016-08, 106,000 miles“We were driving at 35 miles/hr with 3 years old daughter in the car seat in the back. Suddenly the roof just exploded. We had the inside cover of the sunroof open and the debris from the roof explosion flew in our daughter face. Fortunately, beside minor scratches on her face and crying when we put her back to the car, she is ok. She now resist us when we try to put her in this car. This is absolutely a quality issue from Nissan. We agree with Nissan that we never heard about roof exploding before, but we as many other have witnessed one from car made by Nissan.”
NHTSA complaint #10575918, filed 2014-03, 31,129 miles“Sunroof of my 2011 Nissan Murano exploded suddenly while driving down the highway on a clear day and no other cars in the area. The malfunction of the sunroof exploding caused the center of the sunroof glass to protrude outward into a dome shape while glass pieces shattered into the cabin of the Murano. Upon contacting the Nissan dealer, they referred me to the national Nissan customer service number, but after 4 days I am still waiting on a call back from the regional Nissan office. This is a major safety issue that Nissan must take responsibility for correcting as soon as possible.”
NHTSA complaint #10641082, filed 2014-10, 50,000 miles“The convertible top malfunctioned and was unable to completely close, so it would lift and fly off when my car was in motion. Had to manually lock back in place however the roof error signal kept consistently beeping since it thought the roof was still down. Had to disconnect wiring to be able to use car. Now a few other things don't work properly because of the wiring that has been disconnected as a quick fix to the problem.”
NHTSA complaint #11138949, filed 2018-10, 70,000 miles“Rear driver side door does not open or actuate consistently when automatic door lock unit is engaged. Concerns are getting access to or out of vehicle in case of accident or a safety related issue should we need to enter the car in an emergency.”
NHTSA complaint #11074165, filed 2018-02, 60,000 milesRelated service bulletins
- 11031705Apr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label”…
- 11031704Apr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label”…
- 10242057Aug 1, 2023CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658Feb 27, 2023REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656Feb 27, 2023WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10145547Sep 28, 2018NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has…
- 10192477Nov 21, 2014IF YOU CONFIRM: The edge on the right side of the soft top is fraying. ACTION: 1. Inspect the link of the right side storage lid hinge for a sharp edge. 2. Use emery cloth to…
- 10192420Aug 11, 2014SERVICE INFORMATION This bulletin contains the procedure to replace the folding roof lower linkage assemblies (lower links) and the folding roof upper linkage assemblies (upper…
- 10192358Apr 30, 2014IF YOU CONFIRM The skylight glass, when opening the soft top, comes in contact with the rear seat?s headrests (for example, see Figure 1). - The soft top may not open any further…
- 10192356Apr 30, 2014IF YOU CONFIRM The soft top has a loose fitting appearance (see example in Figure 1). - The pressure links are adjusted improperly. NOTE: The pressure links adjust the fourth…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 13% |
| 2022 | 1 | 17% |
| 2021 | 1 | 6% |
| 2020 | 2 | 4% |
| 2019 | 2 | 5% |
| 2018 | 3 | 3% |
| 2017 | 5 | 5% |
| 2016 | 11 | 10% |
| 2015 | 7 | 3% |
| 2014 | 10 | 7% |
| 2013 | 5 | 7% |
| 2012 | 6 | 4% |
| 2011 | 13 | 9% |
| 2010 | 16 | 8% |
| 2009 | 29 | 5% |
| 2008 | 1 | 20% |
| 2007 | 69 | 10% |
| 2006 | 21 | 3% |
| 2005 | 35 | 4% |
| 2004 | 29 | 4% |
| 2003 | 21 | 3% |
Other parts of the 2011 Nissan Murano
39 complaintsTransmission and drivetrain
37 complaintsOther or unknown
23 complaintsVisibility (wipers, defrost, mirrors)
14 complaintsAir bags
13 complaintsElectrical system
11 complaintsSuspension
10 complaintsEngine
7 complaintsFuel system
6 complaintsVehicle speed control
4 complaintsSeats
3 complaintsElectronic stability control
2 complaints
← All problems reported for the 2011 Nissan Murano
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology