2004 Nissan Murano Body and structure Problems
- Complaints
- 29about this part
- Share
- 4%of 678 total for the year
- Median mileage
- 60,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 29 complaints about the body and structure of the 2004 Nissan Murano, 4% of the 678 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I contacted Nissan on 12/20/17 after I drove my 2004 Nissan Murano (purchased 8/18) and I heard a loud clunk as my son and I were on a college tour. I drove the car to my mechanic and when I showed him the problem, he wondered how I was able to drive the car when the back wheels were toed inward. He put it on the lift and told me that the sub frame was disintegrated. The car only has 124,000 miles on it. I contacted Nissan and they had me take the car to a Nissan dealership to have them diagnose it. …”
NHTSA complaint #11064938, filed 2018-01, 124,000 miles“There has not been a wreck yet, but if my 16 year old daughter continues to drive this car there will be a wreck. We bought our 16 year old daughter a 2004 Nissan Murano. The driver side sun visor randomly drops down while she is driving. Nissan wants 400.00 to replace the sun visor. This is a defect in the vehicle. I have gone online there are 100's of complaints about the 2004 Nissan Murano's sunvisor. I want to issue a formal compliant about this very serious problem!!!”
NHTSA complaint #10568799, filed 2014-03, 104,000 miles“My rear cradle subframe crossmember bolts are rusted and have snaped while driving down the highway at 60mph I was lucky enough that I heard it pop and pulled over, the metal used on the rear cradle was poorly made and is a high danger risk if I would have pulled over it would have caused a really bad accident for myself and others this issue needs addressed have spoken with other who own this same vehicle and they all are having the set issue with the rear cradle subframe crossmember they are rusting out some doesn't have knowledge of this and are driving this needs to be addressed asap. …”
NHTSA complaint #11343804, filed 2020-08, 111,000 miles“Good morning! I am having trouble with the door handles on my 2004 Nissan Murano sl. The front passenger side handle broke off one morning when I tried opening the door, about one year ago. Now, two weeks ago, I was opening the driver's side front door, and again the handle broke off.”
NHTSA complaint #10241214, filed 2008-09, 53,000 miles“I was driving on my way to a near highway with my two children, and I heard a small knocking noise. I slowed down to a near parking lot, because I thought it was an engine cover that was loose, but the vehicle came to an abrupt stop. When I had it towed, after mothers day weekend, I was told that the problem was the transfer case. Nissan offers a warranty for the CVT transmission (due to known failures with it) that covers 10 years 120,000 miles, but does not include the transfer case (which is another known problem with the 03 04 Murano models). …”
NHTSA complaint #10605567, filed 2014-06, 72,900 milesRelated service bulletins
- 11031705Apr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label”…
- 11031704Apr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label”…
- 10232658Feb 27, 2023REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656Feb 27, 2023WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10145547Sep 28, 2018NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has…
- 10192570Apr 30, 2015SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 13% |
| 2022 | 1 | 17% |
| 2021 | 1 | 6% |
| 2020 | 2 | 4% |
| 2019 | 2 | 5% |
| 2018 | 3 | 3% |
| 2017 | 5 | 5% |
| 2016 | 11 | 10% |
| 2015 | 7 | 3% |
| 2014 | 10 | 7% |
| 2013 | 5 | 7% |
| 2012 | 6 | 4% |
| 2011 | 13 | 9% |
| 2010 | 16 | 8% |
| 2009 | 29 | 5% |
| 2008 | 1 | 20% |
| 2007 | 69 | 10% |
| 2006 | 21 | 3% |
| 2005 | 35 | 4% |
| 2004 | 29 | 4% |
| 2003 | 21 | 3% |
Other parts of the 2004 Nissan Murano
143 complaintsVisibility (wipers, defrost, mirrors)
133 complaintsElectrical system
110 complaintsSeats
94 complaintsLatches, locks and linkages
48 complaintsEngine
44 complaintsEngine cooling
38 complaintsFuel system
35 complaintsVehicle speed control
35 complaintsOther or unknown
29 complaintsSteering
26 complaintsBrakes
20 complaints
← All problems reported for the 2004 Nissan Murano
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology