2020 Ram 2500 Equipment Problems
- Complaints
- 2about this part
- Share
- 1%of 162 total for the year
- Median mileage
- 33,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the equipment of the 2020 Ram 2500, 1% of the 162 complaints for this model year. Where a mileage was given, the median is 33,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2020 Ram 2500. The contact stated that the navigation system was inoperable. The contact called the local dealer and was informed that the Sirius XM radio was needed for the Navigation system to be operable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The failure mileage was approximately 33,500. The VIN was not available.”
NHTSA complaint #11461302, filed 2022-04, 33,500 milesRelated service bulletins
- 10251785Jan 13, 2024SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- 10244433Sep 12, 2023Emissions Recall 06A - Vehicle Emission Control Information Label
- 10244395Sep 9, 2023Wireless Qi Charger Not Charging
- 10243209Aug 30, 2023FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Aug 30, 2023Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10242779Jul 27, 2023Customer Satisfaction Notification ZD7 - Radio Software update
- 10242717Jul 27, 2023Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10242829Jul 26, 2023Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet"…
- 10242750Jul 14, 2023Wireless Qi Charger Not Charging
- 10241056Jun 16, 2023Customer Satisfaction Notification ZD7 - Radio Software Update
Equipment: other model years
Other parts of the 2020 Ram 2500
70 complaintsEngine
33 complaintsElectrical system
20 complaintsOther or unknown
20 complaintsTransmission and drivetrain
20 complaintsBrakes
14 complaintsBody and structure
11 complaintsSteering
10 complaintsWheels
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsSeat belts
3 complaintsAir bags
2 complaints
← All problems reported for the 2020 Ram 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology