2019 Ram 3500 Suspension Problems
- Complaints
- 6about this part
- Share
- 4%of 137 total for the year
- Median mileage
- 5,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the suspension of the 2019 Ram 3500, 4% of the 137 complaints for this model year. Where a mileage was given, the median is 5,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After having this truck in the service department 7 times for an issue with the auto level rear air suspension and still not having the issue solved I firmly believe that after this incident occurred that someone is going to be seriously hurt or killed. On february 18, 2020 I was driving 70mph down a 6-7% downgrade while pulling a 25ft big tex flatbed trailer unloaded weighing 5,800 pounds when out of no where it decided to switch itself out of alternate trailer height to normal right height. It scared the living daylights out of me. …”
NHTSA complaint #11316395, filed 2020-03, 9,500 miles“Two main issues that are causing a lot of concern. 1) the hood shakes to the point that it will weaken over time and looks like at times the hood will come off. It's severely concerning. The fix was to adjust the hood stops. This only lifted the hood more breaking the seal around the hood with major air gaps this happens at highway speeds and in heavy winds. 2) the front end makes a loud audible clunk. We have replaced cab mounts, checked the suspension components and the issue is still there. Something is certainly making contact and overtime will wear out. …”
NHTSA complaint #11320836, filed 2020-04, 5,000 miles“I have concerns about the ball joints on my Ram 3500 they have been replaced 4 times under warranty. Each time the truck becomes hard to keep under control and wonders back and forth while driving. This is a known issue with Ram”
NHTSA complaint #11526000, filed 2023-06“Front differential locked up without notice on highway at highway speed and almost lost control of my vehicle. Due to the front different locking up, the front driveshaft broke but did not come completely off right away and almost came through the floor of my vehicle. The floor where the drivers feet rest right underneath the brake pedal and gas pedal bent up a few inches and is almost touching the pedal. Pieces of the driveshaft flew out all over the highway and could have injured or killed someone else if it wasn’t early AM when roads were empty. …”
NHTSA complaint #11480927, filed 2022-08“The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, a vibration was felt and heard coming from the front passenger’s side wheel area. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services, the contact made the mechanic aware of the failure; however, the failure could not be duplicated. The contact stated that after he left the dealer, he felt a vibration coming from the front passenger’s side wheel area as the tire pressure warning light illuminated. …”
NHTSA complaint #11492284, filed 2022-11, 15 milesRelated service bulletins
- 11023168Sep 12, 2025Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- 11018676May 21, 2025"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 2% |
| 2024 | 3 | 7% |
| 2023 | 1 | 6% |
| 2022 | 1 | 1% |
| 2021 | 2 | 3% |
| 2019 | 6 | 4% |
| 2018 | 11 | 1% |
| 2017 | 15 | 5% |
| 2016 | 10 | 7% |
| 2015 | 17 | 12% |
| 2014 | 34 | 17% |
| 2013 | 18 | 16% |
Other parts of the 2019 Ram 3500
50 complaintsEngine
22 complaintsElectrical system
21 complaintsTransmission and drivetrain
18 complaintsTires
10 complaintsBrakes
9 complaintsBody and structure
8 complaintsOther or unknown
6 complaintsWheels
6 complaintsEngine cooling
5 complaintsSteering
5 complaintsAir bags
4 complaints
← All problems reported for the 2019 Ram 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology