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SuspensionPart report

2018 Ram 3500 Suspension Problems

Complaints
11about this part
Share
1%of 808 total for the year
Median mileage
14,918miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the suspension of the 2018 Ram 3500, 1% of the 808 complaints for this model year. Where a mileage was given, the median is 14,918 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While turning around on a paved cul de sac type end of road area I could not complete the turn 100% turning left. I stopped, put truck in reverse and turned the wheel right in order to back up some. Truck would not move hardly at all. Initially I thought the 4wd or transmission was locked . I put truck in park and found the passenger side tie rod end/drag link separated from the knuckle. The tie rod end ball socket had apparently separated from the male ball part connected to the knuckle due to a crack in the metal. See attached picture. …”

NHTSA complaint #11399671, filed 2021-03, 21,000 miles

“Vehicle rear end shakes very badly at highway speeds. Vehicle also shakes at low speeds but not as badly. Dealership replaced both rear outer tires, problem still exists. Vehicle passenger seat shakes very badly at highway speeds. At lower speeds the vehicle passenger seat shakes and squeals.”

NHTSA complaint #11192835, filed 2019-04, 500 miles

“The brakes are very soft and the truck leans on the drivers side. Drivers side rear sits 1 inch lower and the front drivers side is 1/2 lower this leaning issue causes the truck to handle different when turning right while driving.”

NHTSA complaint #11206540, filed 2019-05, 5,000 miles

“When hitting bumps or uneven pavement at speeds above 50 MPH the truck will sometimes start shuddering and vibrating violently almost causing total loss of control. The only way to stop it is to come to a complete stop. It does not do it on all bumps or rough roads. It seems to be more frequent when hitting a bump in a curve or hitting a bump with first one wheel then the opposite wheel hits one. It does this loaded or unloaded and has done it while pulling a 16000 pound fifth wheel rv. The truck only has 16000 miles on it and has done it about 10 times since it was purchased. …”

NHTSA complaint #11306390, filed 2020-01, 16,000 miles

“My 2018 Ram 3500 has had a bad vibration in it since I purchased it with 20,000 miles on it. I have tried 3 different sets on tires and a new set of wheels. The vibration causes the seats, mirrors and anything not secured to shake really bad. I have taken it to 4 different shops with no luck in repairing. This has been an ongoing problem. I believe I have narrowed it down to the driveshaft, leaf springs, or the factory air suspension. Very disappointing for an $80,000 vehicle!”

NHTSA complaint #11421707, filed 2021-06

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202512%
202437%
202316%
202211%
202123%
201964%
2018111%
2017155%
2016107%
20151712%
20143417%
20131816%

Other parts of the 2018 Ram 3500

Brakes
668 complaints
Electrical system
137 complaints
Vehicle speed control
108 complaints
Forward collision avoidance
60 complaints
Other or unknown
40 complaints
Steering
34 complaints
Wheels
24 complaints
Transmission and drivetrain
23 complaints
Engine
15 complaints
Tires
10 complaints
Fuel system
7 complaints
Air bags
5 complaints

← All problems reported for the 2018 Ram 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology