2021 Ram Promaster Seat belts Problems
- Complaints
- 6about this part
- Share
- 5%of 111 total for the year
- Median mileage
- 2,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the seat belts of the 2021 Ram Promaster, 5% of the 111 complaints for this model year. Where a mileage was given, the median is 2,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2021 Ram Promaster 3500. The contact stated that while there were passengers occupying the dinette booth, the seat belts failed to accommodate the passenger. The local dealer was not contacted. The vehicle was diagnosed and repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 1,200. Consumer stated he would like to withdrawal the complaint.”
NHTSA complaint #11441581, filed 2021-11, 1,200 miles“The contact owns a 2022 Thor Scope RV constructed on a 2021 Ram 1500 chassis. The contact stated that the rear passenger's side seat belt was inoperable due to the length of the seat belt. The RV was taken to the dealer, where it was diagnosed that the seat belt was installed as designed. The RV was not repaired. The manufacturer was made aware of the failure and confirmed that the seat belt was installed as designed. The failure mileage was approximately 3,072. The consumer stated the authorization to address has been declined multiple times.”
NHTSA complaint #11511734, filed 2023-03, 3,072 miles“The contact owns a 2021 Ram Promaster 2500. The contact stated that the driver’s and passenger’s side seat belts' webbing was frayed. The contact had not experienced a failure with the seat belts; however, due to the safety concerns, the vehicle was taken to the dealer, and the seat belts were replaced. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The failure mileage was unknown. The VIN was not available.”
NHTSA complaint #11693321, filed 2025-10Related recalls
- 21V699000Sep 9, 2021Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate…Covers: Ram Promaster 2021, Promaster City 2021
Related service bulletins
- 10206638Jan 7, 2022FCA US has decided that certain 2021 RAM 3500 ProMaster vehicles fail to confo1m to Federal Motor Vehicle Safety Standard (FMVSS) No. 208 S7.l.l.5 requires that, "Each designated…
Seat belts: other model years
Other parts of the 2021 Ram Promaster
24 complaintsOther or unknown
21 complaintsElectrical system
19 complaintsLane departure
14 complaintsTransmission and drivetrain
13 complaintsBrakes
8 complaintsEngine cooling
7 complaintsWheels
7 complaintsEngine
6 complaintsEquipment
5 complaintsFuel system
5 complaintsSteering
4 complaints
← All problems reported for the 2021 Ram Promaster
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology