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Engine coolingPart report

2021 Ram Promaster Engine cooling Problems

Complaints
7about this part
Share
6%of 111 total for the year
Median mileage
59,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the engine cooling of the 2021 Ram Promaster, 6% of the 111 complaints for this model year. Where a mileage was given, the median is 59,000 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The contact stated that the camera had stopped operating in 2024. Additionally, the contact had stopped driving the vehicle due to a recent recall letter received for NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The contact made several calls to the local dealer but was advised that the parts for the recall repairs were not yet available. …”

NHTSA complaint #11709065, filed 2026-01, 59,000 miles

“The contact owns a 2021 Ram Promaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated while shifted in reverse(R), the rearview camera failed to display a clear image of the rear of the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. …”

NHTSA complaint #11720719, filed 2026-02, 100,000 miles

“The contact owns a 2021 Ram Promaster 1500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts for the recall repairs were unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available. The contact had not experienced a failure.”

NHTSA complaint #11745891, filed 2026-06

“The contact owns a 2021 Ram Promaster 1500. The contact received notifications of NHTSA Campaign Numbers: 25V720000 (Engine and Engine Cooling) and 25V552000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”

NHTSA complaint #11708825, filed 2026-01

“The contact owns a 2021 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, parts for the recall repairs were not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, but provided no assistance. The contact was informed that the recalls were not associated with the VIN. The contact had not experienced a failure.”

NHTSA complaint #11723604, filed 2026-03

Related recalls

Related service bulletins

Engine cooling: other model years

YearComplaintsShare of year
20231516%
202223%
202176%
2020512%
2019712%
201813%
201747%
201613%
201535%
201411%

Other parts of the 2021 Ram Promaster

Back-over prevention (rear camera)
24 complaints
Other or unknown
21 complaints
Electrical system
19 complaints
Lane departure
14 complaints
Transmission and drivetrain
13 complaints
Brakes
8 complaints
Wheels
7 complaints
Engine
6 complaints
Seat belts
6 complaints
Equipment
5 complaints
Fuel system
5 complaints
Steering
4 complaints

← All problems reported for the 2021 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology